Brown University Health · 3 months ago
Patient Finance Rev Trainer
Providence, RI
Full-time
Onsite
Mid, Senior Level
$47K/yr - $78K/yr
5+ years expBrown University Health is seeking a Patient Finance Rev Trainer who will report to the Manager of Patient Access. The role involves reviewing revenue enhancement activities, coordinating training activities for the revenue cycle, and ensuring performance accuracy among Patient Financial Advocates and Patient Accounts Representatives.
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Responsibilities
Reviews Quality Assurance (QA) reports and patient accounts to determine and measure individual and group input accuracy as well as identify needs for additional training or revision of current processes
Works with managers and supervisors of front-end functions to identify areas requiring improvement and development of additional QA activities
Identifies quality indicators, compiles and develop reports. Works with Information Systems (IS) and/or Patient Financial Services (PFS) to define technology/software/report requirements and implement necessary modifications
Communicate and train staff on site on new policies, procedures and workflows
Coordinates and leads revenue cycle-related training activities
Provides communication links across scheduling, pre-registration, registration and financial counseling departments to coordinate effective information flows
Reviews all patient coverage denials related to department
Support and complete onsite registration in times of patient overflow or staff shortage
Performs other duties as required
Qualification
Required
A level of knowledge generally obtained through four years of college or equivalent hospital experience
Knowledge of on-line computer system and spreadsheet software required
Knowledge of third-party billing, insurance information, and standard office applications is required
Must have strong verbal and written communication skills to provide excellent customer service
Must be able to explain third-party payment limitations and hospital payment policies to patients and staff
Must be detail- and quality-oriented
Five year's experience as a Patient Accounts Representative, in a hospital business office setting or in a patient registration department
Performs independently within administrative policies and practices and the scope of the affiliate organization
Company
Brown University Health
Brown University Health provides an integrated academic health system offering hospital services, outpatient care and clinical education.
10001+ employees
Funding
Current Stage
Late StageRecent News
Providence Business News
2025-12-30
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2025-12-24
Providence Business News
2025-12-24
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