Known · 2 days ago
System Administrator
New York, NY
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $100K/yr
5+ years expKnown is a modern marketing company that combines art and science to create innovative work. The System Administrator will manage and support IT systems, ensuring secure and scalable services while providing technical support to internal teams and users.
AdvertisingBusiness DevelopmentMarketingSocialSocial Media
Responsibilities
Maintain turnkey editing stations utilizing Jump Desktop, RDP, and Fluid Remote Desktop for remote sessions
Troubleshoot creative tools such as Adobe Creative Cloud Suite, Red Giant Suite, GenArts Sapphire, AVID Media Composer, and Cinema 4D
Deliver technical support and guidance through Tier II support, training, and documentation
Manage Windows Active Directory Users, DNS, and GPO
Administer MDM platforms (Jamf and Microsoft Intune required)
Support NAS and shared storage resources (Isilon, TrueNAS, Synology)
Manage license servers across Windows and Linux systems
Troubleshoot on-premises network issues including access points, switches, and firewalls
Provide desktop support for macOS and Windows environments
Support VMware/ESXi virtual infrastructure
Provide support for cloud resources (Azure AD and Google Workspace)
Provide basic support for audio and video hardware/software in conference rooms, in collaboration with the IT team
Support the Security team by monitoring and reporting incidents with industry-standard SIEM tools
Qualification
Required
5+ years of experience in systems administration
3–5 years of Office 365 and MDM experience
Strong knowledge of networking, cloud platforms, and virtualization
Excellent time management, organizational skills, and attention to detail
Strong interpersonal and communication skills, with a white-glove customer service mindset
Ability to thrive in a fast-paced, high-volume creative environment
Preferred
Entertainment industry experience preferred, especially with tools such as Adobe Creative Cloud Suite, Red Giant Suite, GenArts Sapphire, AVID Media Composer, Cinema 4D, and Jump Desktop
Benefits
Unlimited paid time off
401k with company matching and no vesting period
Annual bonuses
Generous medical plan
Paid parental leave
Company
Known
Known is a marketing agency that offers data science, research, and technology.
201-500 employees
H1B Sponsorship
Known has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (3)
2022 (4)
2021 (4)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
unknown2020-02-05Acquired
Leadership Team
Kern Schireson
Chairman and CEO
Recent News
2024-02-03
InvestmentNews
2023-11-27
MediaPost.com
2023-09-27
Company data provided by crunchbase