NKU Graduate Education ยท 3 months ago
Student Technology Support Specialist (NKU Students)
Newport, KY
Internship
Onsite
Intern
$11.50/hr - $11.50/hrNKU Graduate Education is seeking a Student Technology Support Specialist to provide technical support to faculty, staff, and students. The role involves diagnosing technical issues, assisting with computer setups, and providing training in technology-rich environments.
Higher Education
Responsibilities
Diagnosing and talking to faculty, staff and students through technical solutions over the phone, chat, and in person
Assists customers with training or computer problems, setup and install computer hardware and software
Diagnose and solve problems with computers, printers, projectors, and document cameras
Support labs and technology rich classrooms
Provide technology training and instruction
Need to understand how changes may affect the NKU network
Qualification
Required
Great customer service skills are a requirement
Courtesy and customer service skills are imperative
Ability to communicate effectively both verbally and in written format
Capable of working independently and accepting responsibility
Must be diligent, responsible, and on time
Technical skills desired, but not required
Minimum Education High School Diploma
Preferred
Prefer undergraduate status
Ability to lift up to 20 lbs
Company
NKU Graduate Education
Award winning programs. Convenient online options. Small class and cohort sizes.
Founded in 1968Highland Heights , KY, US
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase