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BHcare · 1 month ago

Shelter Advocate

Ansonia, CT

Part-time

Onsite

Entry, Mid Level

2+ years exp

BHcare is a mission-driven organization focused on breaking the cycle of domestic violence and building safer communities. They are seeking a compassionate and dedicated Domestic Violence Shelter Advocate to provide direct support to survivors and their families in a safe house environment, facilitating essential services and creating a supportive atmosphere.

Health CareMental HealthNon ProfitNursing and Residential Care

Responsibilities

Welcome new residents and their children, complete intakes, and provide orientation to the shelter

Offer crisis intervention, safety planning, and emotional support to survivors and their families

Provide individual support and referrals to community resources such as healthcare, education, and social services

Facilitate transportation for clients to medical appointments, school, shopping, and activities

Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met

Maintain a safe, clean, and supportive shelter environment

Assist clients with developing and following through on service plans to achieve safety and independence

Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism

Ensure all documentation is completed promptly and accurately

Qualification

Crisis interventionAdvocacy experienceCertified domestic violence counselorMicrosoft 365 proficiencyBi-lingual (English/Spanish)Counseling skillsWork with diverse clientsCommunication skills

Required

Compassionate, reliable, and committed to supporting survivors of domestic violence

Strong communication and crisis intervention skills

Ability to remain calm, empathetic, and professional in challenging situations

Comfortable collaborating with both clients and external providers

Must remain awake and alert during shifts

Valid driver's license and willingness to use personal vehicle for work-related purposes

Must be able to obtain and maintain the certified domestic violence counselor per CGS 52-146k before providing direct service to clients, followed with six-hour recertification yearly

Strong Written Communication skills

Ability to work effectively with a diverse range of clients

Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR)

Must have and maintain a valid driver's license. Must maintain an acceptable driving record and be insurable at a reasonable rate under the Organization's auto insurance plan

Preferred

Bachelor's degree preferred. In lieu of Bachelor's degree: Associates degree or college coursework equivalent (2 years) and 2 years work experience in human services; OR high school diploma and minimum of 4 years of experience in human services

Two years Advocacy and/or direct service experience working with survivors of domestic violence in a community-based setting preferred

Bi-lingual (English/Spanish) preferred

Crisis intervention and counseling skills preferred