MelroseWakefield Hospital · 3 months ago
Certified Medical Assistant - General Internal Medicine - Boston
Tufts Medical Center
Full-time
Onsite
Mid, Senior Level
2+ years expMelroseWakefield Hospital is seeking a Certified Medical Assistant to provide medical and clinical support services to patients in the outpatient/ambulatory setting. This role involves managing patient flow, assisting with clinical procedures, and performing administrative tasks to enhance patient care and operational efficiency.
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Responsibilities
Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Communicates delays to patients and providers. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment
Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. This may require interviewing the patient to obtain data
Exercises a high degree of customer service in all interactions with patients, internal and external customers
Provides a safe, comfortable, and clean environment for patients and families
Escorts patient to exam room and prepares patient for provider visit. This may include pediatric, adult, or geriatric patients. Checks to ensure patient comfort, privacy, and safety
Ensures patient and personal safety. Completes a fall risk assessment. May sit with a patient who needs monitoring
Prepares exam room for each patient in accordance with needs of patient’s visit
Assists and/or chaperones providers/nursing with physical exams, treatments and procedures as necessary
Performs and records vital signs (blood pressure, pulse, temperature, oxygen saturation, height and weight), records patient’s stated level of pain, and reviews list of medications with patient
Performs collection of specimens and/or ensures the necessary supplies and equipment are ready for the provider to use during the visit
Performs Point of Care Testing (POC) as ordered including but not limited to Urine dips, HCG testing, Strep A, HGB A1C, and glucose testing
Performs quality control checks on equipment
Assists in arranging for diagnostic testing and surgical procedures under direction of the nurse or physician
Assists with patient billing by ensuring CPT codes, diagnosis codes and all supplies and procedures are indicated on charting
Ensures outside paperwork is scanned into patient’s electronic medical record
Processes and tracks referrals and prior authorizations as requested/ordered by provider. Notifies provider of patient requests for referrals and prescription renewals
Stocks, maintains and rotates medical supplies in clinic rooms daily according to clinic demands. Monitors expiration dates. Monitors medical supply inventory for clinic and orders medical supplies as needed
Participates in unit specific quality improvement projects i.e. hand washing audits, time-outs, refrigerator/medication logs, daily/monthly code cart checks
Provides administrative support which may include coordinating interpreter services, answering telephone calls, taking accurate messages, forwarding messages, and faxing
May administer immunizations as needed
Trains and orients new medical assistants and will precept students
May perform hand hygiene audits
May be asked to cover satellite locations
Qualification
Required
High school diploma or equivalent
Obtain Medical Assistant National Certification Attestation issued by a governing body (AAMA, AMCA, AMT, NCCT, or NHA)
Basic Life Support (BLS) Certification OR Obtain within three (3) months
Two (2) years of Medical Assistant experience
Preferred
Three (3) years of Medical Assistant experience
Bilingual
Experience with electronic medical record systems
Company
MelroseWakefield Hospital
MelroseWakefield Hospital and Lawrence Memorial Hospital provide high-quality, community-based care.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase