Peraton · 1 week ago
IT Operations Analyst
Washington, DC
Full-time
Onsite
Senior Level, Lead/Staff
$104K/yr - $166K/yr
10+ years expPeraton is a next-generation national security company that drives missions of consequence spanning the globe. They are seeking an IT Operations Analyst to ensure the availability, performance, and security of IT infrastructure and applications that enable FAA's mission-critical operations.
Information TechnologyRobotics
No H1B
U.S. Citizen Only
Responsibilities
Leverage deep expertise in IT service management (ITSM), operations analysis, and systems integration to guide FAA modernization initiatives, optimize IT workflows, and reduce operational risk
Proven ability to conduct trend analysis and predictive modeling for IT operations
Analyze, optimize, and manage IT systems performance, availability, and capacity planning
Oversee implementation and monitoring of IT service management (ITSM) processes
Lead development of incident, problem, and change management workflows to improve IT reliability
Collaborate with cybersecurity teams to ensure operational alignment with NIST RMF, FISMA, and Zero Trust requirements
Provide technical oversight of infrastructure, applications, and enterprise IT environments
Develop and report on KPIs and performance metrics to FAA leadership
Lead root cause analysis and post-incident reviews, implementing corrective actions
Ensure IT operations support modernization programs and NextGen initiatives seamlessly
Mentor junior analysts and provide guidance on IT operations best practices
Qualification
Required
U.S. Citizenship Required
Must have the ability to obtain / maintain a Public Trust clearance
Bachelor's degree and 12 years of experience or Masters degree and 10 years or or Associate's degree and 14 years' experience or HS diploma/equivalent and 16 years experience
Expertise in IT service management (ITSM) frameworks such as ITIL
Proven success managing enterprise IT systems in mission-critical environments
Strong knowledge of systems monitoring tools, log analysis, and operational dashboards
Familiarity with cloud and hybrid IT operations (AWS, Azure, GCP)
Background in system performance tuning, capacity planning, and availability engineering
Experience with automation and orchestration tools (Ansible, Terraform, ServiceNow workflows)
Familiarity with enterprise monitoring platforms (Splunk, SolarWinds, Dynatrace, or equivalent)
Preferred
Direct FAA or NAS configuration management experience
Professional certifications such as ITIL Expert, CompTIA Advanced Security Practitioner (CASP+), CISSP, or AWS Certified SysOps Administrator
Experience leading IT operations for FAA NextGen programs or aviation-related infrastructure
Experience supporting federal IT environments, preferably FAA, DOT, DHS, or DoD
Excellent communication and stakeholder engagement skills, with ability to brief senior leadership
Familiarity with DevSecOps practices and integration of operations into agile workflows
Experience with resiliency planning, disaster recovery, and business continuity operations
Contributions to federal IT operations policies, standards, or industry working groups
Benefits
Medical
Dental
Vision
Life
Health savings account
Short/long term disability
EAP
Parental leave
401(k)
Paid time off (PTO) for vacation
Company paid holidays
Company
Peraton
Peraton Fearlessly solving the toughest national security challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Thomas Terjesen
Chief Information Officer
Recent News
2025-09-25
Company data provided by crunchbase