TekJobs · 3 months ago
M365 Support Engineer
Boston, Massachusetts, United States
Full-time
Onsite
Senior Level
6+ years expTekJobs is seeking an experienced M365 Support Engineer to join their Applications Operations Group. The candidate will be responsible for leading SharePoint migrations and providing support for Power Platform apps, while also maintaining enterprise-level documentation for business-critical applications.
Computer Software
Responsibilities
Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, and Dataverse)
Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams
Develop and maintain migration runbooks, technical documentation, and user guides
Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions
Resolve migration, integration, and performance issues in a timely manner
Qualification
Required
6+ years of experience with SharePoint On-Premises (2019) and SharePoint Online
Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool
Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance
Ability to resolve common migration challenges (permissions conflicts, metadata mapping, and broken workflows)
Expertise in configuring SharePoint Online and Power Platform security
Tenant/site-level permissions and role management
Azure AD integration for identity and access
Security and compliance features (DLP, sensitivity labels, retention)
Ability to enforce governance and best practices while balancing usability
Hands-on experience supporting Power Apps, Power Automate, and Dataverse solutions
Strong troubleshooting skills for app performance, broken flows, and connector permissions
Knowledge of security roles, environment strategies, and ALM (Application Lifecycle Management)
Proficiency in PowerShell scripting and PnP provisioning for automation
Familiarity with Azure DevOps, Git, or TFS for work tracking and deployments
Skilled at producing Runbooks, SOPs, technical design documents, and knowledge base articles
Ability to clearly communicate technical guidance to IT staff, vendors, and business partners
Strong problem-solving abilities, especially in migration and security
Excellent communication and collaboration skills with technical and business teams
Ability to manage multiple projects and support tickets simultaneously
Proactive, adaptable, and team-oriented
Preferred
Bachelor's degree in computer science, Information Systems, or related field
Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals
Experience integrating M365 with third-party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS)
Company
TekJobs
TekJobs Is One of the Leading Job Portals Based in USA.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase