Helix Traffic Solutions, LLC · 3 weeks ago
Sales Operations - Branch Manager
Helix Traffic Solutions, LLC is a national leader in traffic control and work zone safety, committed to improving public safety through innovative solutions. They are seeking a Sales Operations - Branch Manager to oversee day-to-day operations, implement corporate strategies, and ensure customer satisfaction while managing a team and budget. The role emphasizes safety, growth, and effective communication within the organization.
Public SafetyTransportation
Responsibilities
Implement, coordinate, and manage office operations in alignment with STS corporate strategic plan
Conduct regular safety meetings in accordance with the company Safety and Illness Prevention Program
Implement programs to ensure the attainment of business plan for growth and profit and manage budget
Understand the effects of unit pricing on projects to formulate and monitor key metrics
Review and provide regular, balanced feedback to staff regarding safety, location’s financial performance, cross-functional and cross-company collaboration, people management, and growth
Oversee the daily schedule for accuracy and coverage
Participate in the hiring process of employees
Communicate with employees regarding corporate initiatives, opportunities, and safety topics
Provide resolution to customer service issues to maintain the highest level of customer satisfaction
Coach project managers and employees to build strong relationships with existing customers to increase key cost efficiencies, revenue, and gross margin
Verbally communicate, listen, and give presentations as needed
Qualification
Required
3+ years of experience in an operations role, successfully managing people and processes
Prior experience preferred in Traffic Control Services or Construction Industry; local experience preferred
Knowledge of budgeting, financial responsibilities, and accountability
Knowledge of sound fiscal management and driving growth resulting in increased revenues
Able to communicate and execute new business initiatives and processes while maintaining customer and employee trust and commitment
High sense of urgency, energy, and self-motivated
Exceptional computer skills, including Microsoft Office products and customer relationship management systems
Company
Helix Traffic Solutions, LLC
Helix Traffic Solutions is a traffic control and work zone management group.
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-17Acquired
Recent News
2025-08-05
Rochester Business Journal
2025-04-03
Company data provided by crunchbase