University of California, Santa Cruz · 3 months ago
FINANCIAL AID OFCR 2
Santa Cruz County, CA
Full-time
Hybrid
New Grad, Entry Level
$28.88/hr - $33.11/hrThe University of California, Santa Cruz is a unique public university known for its innovative and experimental approach to education. The Customer Service Adviser role involves advising students and families on financial aid programs, verifying application information, and participating in outreach efforts.
ArtEducationUniversities
Responsibilities
Provides advice and information to current and prospective students and parents on financial aid policies, procedures, and regulations
Analyzes student inquiries, determines relevant issues, and recommends solutions
Performs needs analysis and assesses eligibility, recommends adjustments to aid awards
Participates in outreach services to prospective students, parents, and the general public
Participates in standing department committees to raise issues and receive direction on practices and procedures
Qualification
Required
Bachelor's degree in related area and / or equivalent experience / training
Ability to apply policies, regulations and practices for awarding financial aid
Ability to apply University policies, processes, and procedures
Basic knowledge of advising and counseling techniques
Ability to apply knowledge of policies to individual situations
Problem identification and critical thinking skills
Ability to calculate financial aid with attention to detail and accuracy
Organizational skills and ability to prioritize work and meet deadlines
Written and verbal communication skills. Active listening skills. Customer service orientation
Ability to assess processes and recommend improvements. Good interpersonal skills
Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs
Preferred
Experience using complex databases
Financial Aid Experience
Benefits
Full benefits
Company
University of California, Santa Cruz
UCSC opened in 1965 with 650 students. Forty-five years later, the campus is home to nearly 15,000 undergraduates and 1,500 graduate
Founded in 1965
1001-5000 employees
H1B Sponsorship
University of California, Santa Cruz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (48)
2023 (52)
2022 (41)
2021 (46)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
$19.6MKey Investors
U.S. Department of AgricultureNational Endowment for the Humanities (NEH)James S. McDonnell Foundation
2023-06-21Grant· $10M
2023-01-10Grant· $0.15M
2022-02-24Grant· $0.25M
Leadership Team
Benedict Paten
Professor
Marco Rolandi
Jack Baskin Endowed Chair in Engineering
Recent News
News-Medical.Net
2025-11-24
2025-11-08
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