Hollis Cobb Associates ยท 4 months ago
WFH Healthcare Patient Financial Service and Collections Representative
Virginia, United States
Full-time
Onsite
Entry Level
1+ years expHollis Cobb Associates is a customer service company specializing in healthcare financial services. They are seeking a Healthcare Patient Financial Service and Collections Representative to manage inbound calls, address billing inquiries, negotiate patient payments, and ensure compliance with financial policies and regulations.
Financial Services
Responsibilities
Maintain a high volume of inbound calls
Researching and responding to billing questions and inquiries
Negotiating payments on patient account balances, and communicates hospital financial policies to patients and identifies patients who need financial assistance
Adhere to the production standards set for the department and client
Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
Other duties as assigned by manager
Qualification
Required
High School Diploma
1 year experience working with Medicare, Medicaid, and other commercial payers (HMO, PPO)
1 year of healthcare registration, collections, billing or insurance experience
Must be able to read and interpret an EOB
Self-motivated, self-directed with strong organizational, written and communication skills
Working knowledge of HIPAA
Knowledge of Medicare, Medicaid
Knowledge of other contract payers (HMO, PPO)
Exceptional organizational skills and attention to detail required
Intermediate computer skills using Microsoft Word, Excel
Communication that demonstrates the ability to deliver a concise message with clear receptivity
Sensitivity to our client's needs and matching our performance to deliver results
Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements
Preferred
Epic preferred
CPAR, CHAA and CFC Certifications preferred
Working in a hospital and call center environments
Retains thorough understanding of insurance, and follow-up to secure reimbursement of claims
Company
Hollis Cobb Associates
Hollis Cobb Associates is an accounts receivable management company with offices in Atlanta, Chicago, and Jackson.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Hocutt
President/CEO
Ken Rubin, CPA
Chief Financial Officer
Company data provided by crunchbase