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Live Nation Entertainment · 1 day ago

Music Hall Supervisor

Dallas, TX

Part-time

Onsite

Mid Level

3+ years exp

Live Nation Entertainment is a leading company in the live entertainment industry, and they are seeking a Music Hall Supervisor to assist with daily operations and achieve overall business objectives. The role involves monitoring labor costs, ensuring a positive guest experience, and maintaining the operational standards of the music hall.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing

No H1B

Responsibilities

Monitor the labor cost of the shift, paying close attention to overtime

Accurate accounting close-out of special events

Checking accuracy of labor system at the end of the shift

Maintain appropriate atmosphere (lights, sound level, room temperature, cleanliness, line of sight, table maintenance, room capacity)

Conduct operations with a Guest First mindset

Ensure all recap forms are submitted to accounting

Ensure that Blues Buster is set up for success

Perform opening, ongoing and closing duties

Conduct daily pre-shift in an upbeat and motivational manner

Perform daily liquor pulls for bar staff

Ensure all cash drawers have appropriate change

Log nightly sales and operational issues in Manager Log Book, either manually or online

Conduct safety, cleaning and maintenance walk-through – interior and exterior of building

Check ticket counts with box office before shift begins

Check email and mail box for current information

Update Contact Log at the end of the shift

Familiarize self with event sheets

Facilitate proper inter-departmental communication and organization

Qualification

Responsible Alcohol Awareness CertificationSupervisory experienceMicrosoft Office knowledgePoint of Sales systemLiquor lawsGuest relationsTeam buildingStaff managementInterpersonal communicationsTime management

Required

State or County Licensee or Certification Requirement/ Responsible Alcohol Awareness Training Certification or Equivalent

High school diploma or equivalent

Ability to work late hours

Flexible schedule

3 years supervisory experience in high volume restaurant/music hall environment

Knowledge of Microsoft Office products and Point of Sales system, preferably MICROS

Knowledge of state, federal and local liquor laws and health code regulations

Ability to deal with intoxicated guests in a positive and safety minded manner

Tolerance of all cultures, music and art forms

Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management

Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence

Preferred

At least 2 years' experience with a national restaurant chain

Experience in a live music environment

College diploma in related field

Company

Live Nation Entertainment

Glassdoor4.0

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Founded in 1996

Beverly Hills, California, USA

10001+ employees