Midas - Detroit · 3 months ago
Retail Operations Manager
Southfield, MI
Full-time
Onsite
Mid Level
$85K/yr - $145K/yr
3+ years expMidas is a family-owned company founded in 2013, dedicated to providing quality service in the Tire & Auto Service retail sector. The Store Manager is responsible for the overall operations of a fast-paced tire and automotive service facility, focusing on maximizing profitability and driving operational excellence.
Automotive
Responsibilities
Write and review repair orders, estimates, and inspections
Dispatch and prioritize jobs to ensure every vehicle is inspected & presented within 45 minutes
Sell recommended services and maintain high customer satisfaction
Train and manage Service Advisors, CSRs, and Technicians
Monitor KPIs like technician productivity, first-time fix rate, and service time
Conduct meetings, set goals, and drive sales performance
Control expenses (parts, labor, warranty claims, comebacks)
Manage inventory, parts ordering, and vendor returns
Oversee compliance, safety, and shop appearance
Qualification
Required
3-5 years Automotive Retail sales and/or management experience
Ability to communicate clearly and professionally
Organizational Skills - Attention to Detail
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Benefits
Guaranteed Base Salary + Commission Pay
Group health insurance (BCBS)
Paid Vacation (up to 2 weeks)
401(k) with 4% Match
Company
Midas - Detroit
Midas is a locally-owned multi-unit Midas Auto repair, tire dealer, and Roadside service provider dedicated to providing quality services, in a family environment.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Amer Halwani
COO
Company data provided by crunchbase