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Jacques Marie Mage · 4 hours ago

Assistant Gallery Director, New York City Gallery

New York, NY

Full-time

Onsite

Mid, Senior Level

3+ years exp

Jacques Marie Mage is a Los Angeles-based producer of limited-edition designer goods specializing in luxury eyewear. The Assistant Gallery Director will lead client engagement and ensure a memorable experience for clients, while also supporting operational excellence and team development.

FashionManufacturing

Responsibilities

Assist Gallery Director in executing weekly expectations and planned strategies

Express curiosity, passion and excellence to elevate optical processes at JMM

Storytell to submerge the client into the unique and intentional world of JMM

Ensure policies and procedures are being followed

Identify key areas to impact and maintain operational excellence

Work directly with clients going above and beyond ensuring all their needs are met

Fulfill and process all orders to the external lab and ensure we deliver on lead times

Ensure all finished eyewear meets our optical standards and the clients

Help clients choose the best frames and lenses based on their prescription needs

Maintain and ignite a positive team culture within the gallery

Ensure the team consistently represents JMM as a brand ambassador

Exude the brand and product knowledge through storytelling

Identify key areas for improvement and development

Celebrate wins and successes

Consistently achieve individual sales targets

Deliver consistently elevated client experiences

Establish and maintain a strong client book >30% appointments

Consistently achieve KPI’s

Qualification

Store management experienceLuxury environment experienceClient engagementProficient in ExcelProficient in ShopifyEntrepreneurial spiritMentorship mentalityMultitaskABOC LicenseCommunication skills