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Golf Galaxy · 1 day ago

Retail Omni Fulfillment

Fairfax, VA

Full-time

Onsite

New Grad, Entry Level

Golf Galaxy is part of DICK'S Sporting Goods, dedicated to creating a positive impact through sports. The Retail Omni Fulfillment role focuses on enhancing the customer shopping experience by ensuring efficient operational processes and upholding brand standards.

Retail

Responsibilities

Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience

Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures

Uphold company merchandising and presentation standards

Fulfill the company-defined customer experience by completing all processes according to our service level standards. Assists in completion of all omni fulfillment processes, including: Ship From Store (SFS), Buy Online Pickup in Store (BOPIS), and Curbside pick-up

Participate in Loss Prevention procedures related to Omni-Channel processes; assist in completing daily FedEx Box Count Audits according to company Inventory Control and Loss Prevention standards

Fulfill the company-defined customer experience by completing all processes according to our service level standards

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information

Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect

Take an all-hands-on-deck approach to support the team across the store

Perform other tasks as assigned by management