Connective Business Solution · 4 months ago
Client Technologies Analyst
Tallahassee, FL
Full-time
Onsite
Mid Level
3+ years expConnective Business Solution is seeking a Client Technologies Analyst to support their IT users by configuring, installing, and maintaining desktop software and hardware. The role involves providing technical support, documenting solutions, and consulting on hardware and software selections to meet business requirements.
Management Consulting
Responsibilities
Configures, installs, monitors and maintains IT users’ desktop software and hardware; supports mobile workforce
Provides consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software
Provides technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues
Responsible for documenting solutions to problems and developing end-user guidelines
May provide on-site training to users
Evaluates, maintains, modifies (e.g., creates macros, templates) and documents desktop application packages, participates in the testing and evaluation of new desktop packages and implements prototypes
Consults with and makes recommendations to IT users on selection of hardware and software products to address business requirements
Qualification
Required
Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience
A minimum of 3 years of IT work experience in supporting desktop software and hardware products and problem solving/troubleshooting
Company
Connective Business Solution
Welcome to Connective Business Solution – your trusted partner in driving business success for small and medium-sized enterprises (SMBs) as well as large-scale and government projects.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase