Healthcare Pega Lead Business Architect (LBA) - REMOTE jobs in United States
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Saransh Inc · 3 months ago

Healthcare Pega Lead Business Architect (LBA) - REMOTE

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
date15+ years exp

Saransh Inc is seeking a Healthcare Pega Lead Business Architect (LBA) to drive large-scale Pega-based initiatives within the healthcare domain. The role involves leading discovery workshops, collaborating with cross-functional teams, and ensuring alignment between business goals and technical solutions.

EmploymentInformation TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Act as the Lead Business Architect for large-scale Pega-based initiatives within the healthcare domain, driving end-to-end business solutions
Lead and facilitate discovery workshops, gather requirements, and translate business needs into Pega solution capabilities
Work closely with cross-functional teams, including business stakeholders, developers, QA, and UX teams, to define and deliver scalable and effective business processes
Collaborate with C-level executives (CPO, COO, CIO) to align business goals with technical solutions and ensure stakeholder buy-in
Develop and maintain process maps, customer journey maps, and documentation for all workflows and user stories
Provide SME-level guidance on customer service and contact center solutions, including IVR, case management, and service request workflows
Participate in Pega application design sessions, ensuring best practices and Pega Guardrails are followed
Use APLEX and Feather design frameworks to architect scalable and reusable components and workflows
Conduct gap analysis, identify areas for improvement, and drive continuous process optimization
Mentor and guide junior BAs and team members; foster a collaborative, solution-oriented environment
Serve as a liaison between the business and technical teams, ensuring the final product meets both functional and strategic objectives
Manage scope changes, prioritize requirements, and negotiate trade-offs with business partners
Ensure delivery quality through involvement in reviews, walkthroughs, and validation of final solutions

Qualification

PegaexperienceHealthcare domain projectsBusiness process modelingContact center operationsPega certificationStakeholder managementCommunication skillsLeadership skills

Required

15–19 years of total experience with strong hands-on Pega BA experience
Proven track record in healthcare domain projects (MANDATORY)
Strong knowledge of contact center operations, IVR flows, and customer experience
Expertise in business process modeling, journey mapping, and requirement elicitation
Experience reporting to or working closely with CPO, COO, CIO
Strong communication, leadership, and stakeholder management skills

Preferred

Pega certification (e.g., CLSA, CSA, or CBBA) is a plus

Company

Saransh Inc

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We provide recruitment, consulting and IT services for our clients, which focus on maximizing their revenue generation, enhancing business productivity and improving cost management.
dateFounded in 2008
location
Plainsboro, New Jersey, USA
people-size51-200 employees
web-link
https://saranshinc.com

H1B Sponsorship

Saransh Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (35)
2024 (51)
2023 (45)
2022 (30)
2021 (22)
2020 (39)

Funding

Current Stage
Growth Stage

Leadership Team

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Sridhar Chimaladinne
FOUNDER & CEO
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Company data provided by crunchbase