Incident Management Engineer jobs in United States
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Palantir Technologies · 3 months ago

Incident Management Engineer

Palantir Technologies is a leading software company focused on data-driven decisions and operations. They are seeking an Incident Management Engineer to ensure stability across their products by triaging, troubleshooting, and coordinating the resolution of critical issues.

AnalyticsArtificial Intelligence (AI)Big DataEnterprise SoftwareSoftware
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H1B Sponsor Likelynote

Responsibilities

Develop a deep understanding of Palantir’s product and delivery ecosystem
Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers
Diagnose, resolve, and prevent issues encountered in the field
Reduce the operational overhead of responding to critical incidents at Palantir through investments in tooling, process, and automation
Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact

Qualification

Incident ManagementTroubleshootingScriptingAutomationData AnalysisProblem SolvingCollaborationCommunicationFast-paced Environment

Required

Background in Computer Science, Engineering, Information Systems, Incident Management, or other technical field
Willingness and interest to travel to other Palantir locations on occasion

Preferred

Experience with scripting, automation, or data analysis a plus

Benefits

Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
Commuter benefits
Relocation assistance
Take what you need paid time off, not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
Stipend to help with expenses that come with a new child
Employees can enroll in Palantir’s 401k plan

Company

Palantir Technologies

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Palantir Technologies is a software company that develops data analytics and data integration software solutions.

H1B Sponsorship

Palantir Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (107)
2024 (86)
2023 (69)
2022 (75)
2021 (55)
2020 (57)

Funding

Current Stage
Public Company
Total Funding
$3.03B
Key Investors
ARK Investment ManagementSompo HoldingsGoldman Sachs
2023-08-31Post Ipo Equity· $10.08M
2021-08-13Post Ipo Equity· $28.78M
2020-09-30IPO

Leadership Team

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David Glazer
Chief Financial Officer
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Shyam Sankar
COO
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Company data provided by crunchbase