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Construction Resources · 3 months ago

Customer Service, Order Entry

7455 Trowbridge Road, Sandy Springs, GA 30328

Full-time

Onsite

New Grad, Entry Level

Construction Resources is a company focused on providing exceptional service in the construction industry, and they are seeking a Customer Service Order Entry professional. This role involves managing customer orders, assisting with order placement, and acting as a liaison between production and customers to ensure timely communication and fulfillment of orders.

Commercial Real EstateReal EstateResidential

Responsibilities

Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services

Manage order entry process

Communicate with Sourcing team and SOPT to secure needed product

Communicate with production or scheduling managers concerning special requirements on orders

Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members

Communicate any credit issues discovered upon order entry to appropriate sales personnel

Answer incoming calls or emails; timely & professionally

Perform other duties as requested

Qualification

Order entry processCustomer service experienceMicrosoft OfficeBilingual English/SpanishOrganizational skillsDetail-orientedCommunication skillsTeam player