Amazon · 5 hours ago
Senior UX Designer, Amazon Delivery CX
Bellevue, WA
Full-time
Onsite
Senior Level, Lead/Staff
$127K/yr - $212K/yr
8+ years expAmazon's Customer Experiences team is seeking a Senior UX Designer to enhance customer engagement with their purchases post-checkout. The role involves collaborating with various teams to design innovative features that improve customer experience and satisfaction with delivery services.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery
Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights
Partner closely with business and development teams to plan and balance immediate changes with long-term, scalable solutions
Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development
Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data
Present design work to UX partners, cross-disciplinary teams, and executive leaders
Qualification
Required
8+ years of design experience
Have an available online portfolio
Experience defining and maintaining design patterns and UX standards
Experience with best practices for Product and Experience Design (including User Interfaces, Information Architecture, and Interaction Design)
Experience in end-to-end design projects from design strategy through execution
Knowledge of best practices for information architecture and product design
Experience designing and prototyping with tools such as Figma, Photoshop, Illustrator, Proto.io, HTML, or similar
Preferred
Experience designing customer facing retail products
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience presenting to and effectively advising partners within and outside of design
Experience identifying and informing data needs to communicate strategic and tactical recommendations
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-13
2026-01-13
Business Standard India
2026-01-13
Company data provided by crunchbase