ofi North America (Olam Food Ingredients) · 22 hours ago
Sr. Manager, Consumer and Shopper Insights
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
$105K/yr - $140K/yr
8+ years expofi North America (Olam Food Ingredients) is a global leader in food & beverage ingredients, dedicated to providing innovative products and solutions. The Consumer and Shopper Insights Sr. Manager will lead the insights agenda for the North America Private Label business, collaborating with marketing, sales, and innovation teams to develop insight-led consumer solutions.
Food & Beverages
Responsibilities
Lead the Consumer and Shopper Insights agenda for North America CPG partnering with the North America Marketing, Innovation and Sales VP’s to build strategies and plans for our Private Label customers in the region that are based on strong insights
Leverage Point-of-Sale data to better understand the retail, shoppers, categories, consumers, and competitive environments to identify future challenges or opportunities to explore
Lead the consumer and shopper monthly, quarterly, and annual reporting for the region and research framework/requirements to address Private Label retail customers key business questions and be the insights partner for external customer presentations
Lead, disseminate, and present regular Insights reporting updates to internal (& where relevant external) stakeholders to ensure insights are at the heart of decision making
Qualification
Required
Bachelor's degree ideally in business, market research, marketing, psychology, mathematics, statistics
Language skills: English
A minimum of 8 years of experience in insights/market research/shopper roles, including but not limited to deep consumer research, shopper research, foresight and planning, data analytic and project management responsibilities
Past experience in a research role within the Food Retail/Food Ingredients/FMCG/Retail/Foodservice/Private Label industry is ideal
Expert in qualitative and quantitative consumer and shopper research experience and breadth of methodologies used; shopper path to purchase, shopper missions
Expert with external data and research platforms such as Nielsen, IRI/Circana
Strong MS office systems proficiency e.g. PowerPoint, Excel
Resourceful and possess strong critical thinking and problem-solving skills
Excellent verbal and written communication skills with the ability to story-tell and influence with impact both internally and externally
Excellent inter-personal and collaboration skills across teams, functions and markets
Design sense for highly visual and data driven storytelling
Adaptable and open to change and innovation, including AI integration
Is driven, curious and open in style
Is a self-starter and has a roll up the sleeves and get it done mindset
Benefits
Performance-based Bonuses: Discretionary bonus rewarding company performance as well as your contributions and impact, •for eligible roles.
Comprehensive & Affordable Benefits: Coverage for you •(and your eligible dependents)• with plans designed for peace of mind and savings for the future.
A Culture of Well-being: Paid Volunteer time off, access to events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being for you and your family.
Family Support: Paid parental leave, Fertility benefits and lactation support, including milk shipping for traveling employees.
Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure.
Paid Sick Leave – Rest, recover, and return strong – with paid sick leave on ofi.
Company Paid Holidays – ofi values work-life balance and the importance of celebrating life’s special moments.
401K Match on Day 1 – Invest in your future with our competitive retirement savings program.
Career Growth & Learning – Join a company committed to developing talent, fostering innovation, and creating meaningful opportunities.
Company
ofi North America (Olam Food Ingredients)
Welcome to ofi, where our purpose is to be the change for good food and a healthy future.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase