Senior Customer Solutions Architect jobs in United States
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Sysdig · 3 months ago

Senior Customer Solutions Architect

positionPittsburgh, PA
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$152K/yr - $209K/yr
date10+ years exp

Sysdig is a leader in cloud security, committed to helping organizations secure innovation in the cloud. The Senior Customer Solutions Architect will serve as a trusted advisor to customers, focusing on improving the adoption and expansion of Sysdig's product offerings in complex enterprise environments.

Cloud ComputingCloud SecurityCyber SecurityOpen SourceSaaSSecurity
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform
In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings
You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement
Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support
You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey
You will work with our Product Managers, influencing the product roadmap

Qualification

Cloud Native technologiesDevOps toolsSaaS experienceCustomer relationship buildingEnglish language proficiency

Required

Excellent English language and ability to work in remote and international teams
Experience building customer relationships, including implementation and identification of expansion opportunities
10+ years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies
Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud
10+ years experience with DevOps tools such as Terraform, Helm and API scripting
Ability to work onsite at customer's office in Pittsburgh at least 1-2 days a week

Preferred

Familiarity with security and monitoring tools such as Prometheus or Falco

Benefits

Extra days off to prioritize your well-being
401(k) Retirement Savings Plan with a 3% company match
Maternity and Parental Leave
Mental health support for you and your family through the Modern Health app
Full health benefits package for you and your family

Company

Sysdig

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Glassdoor3.8
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The leader in cloud security powered by runtime insights
dateFounded in 2013
location
San Francisco, California, USA
people-size501-1000 employees
web-link
https://www.sysdig.com

H1B Sponsorship

Sysdig has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (18)
2023 (17)
2022 (26)
2021 (14)
2020 (10)

Funding

Current Stage
Late Stage
Total Funding
$729.5M
Key Investors
PermiraInsight PartnersAccel
2021-12-15Series G· $350M
2021-04-28Series F· $188M
2020-01-22Series E· $70M

Leadership Team

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Loris Degioanni
Founder and CTO
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Karen Walker
Chief Financial Officer
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Recent News

Business Wire
Bedrock Data Caps 2025 With $25 Million Series A, ArgusAI Launch and Executive Team Expansion
2025-12-30
Beta News
Data sovereignty, cloud and security [Q&A]
2025-12-27
The Hacker News
North Korea-linked Actors Exploit React2Shell to Deploy New EtherRAT Malware
2025-12-10
Company data provided by crunchbase