Databricks · 2 weeks ago
Senior Customer Enablement Architect
United States
Full-time
Remote
Mid, Senior Level
$116K/yr - $162K/yrDatabricks is a leading data and AI company dedicated to helping organizations solve complex problems. The Senior Customer Enablement Architect will drive the success of Databricks' training and enablement portfolio, working closely with cross-functional teams to enhance customer adoption and retention through tailored learning solutions.
AnalyticsArtificial Intelligence (AI)Data StorageInformation TechnologyMachine Learning
Responsibilities
Drive the commercial success of Databricks’ learning and enablement offerings across enterprise accounts for the assigned Americas Business Unit
Partner with sales and customer success teams to position learning as a key lever of customer adoption, renewal, and expansion
Translate customer goals into tailored enablement programs that accelerate transformation and ROI
Lead the end-to-end lifecycle of customer training programs—from discovery and design through execution and post-program analysis
Conduct learning diagnostics to identify skill gaps and adoption blockers, using data to design impactful training strategies
Deliver high-quality, blended learning experiences (virtual, classroom, and on-demand) that achieve measurable customer outcomes
Track and report on enablement success metrics, including adoption, renewal influence, and revenue impact
Mentor colleagues across the Learning & Enablement organization, sharing best practices and driving excellence in customer engagement
Qualification
Required
Proven track record of selling and implementing learning solutions into enterprise accounts, ideally in the software or cloud technology space
Deep understanding of the Americas enterprise landscape, industry verticals, and cultural nuances in driving customer engagement and training adoption
Strong background in program management, enablement strategy, and learning & development design
Demonstrated ability to influence executive stakeholders and gain buy-in for training as a critical lever of digital transformation and ROI
Excellent communication, relationship building, and consultative sales skills with fluency in English
Results-driven mindset with the ability to balance customer satisfaction and revenue goals
Demonstrated ability to learn new technologies quickly and apply creative solutions to territory-specific customer roadblocks
Proven track record of identifying regional whitespace and building scalable enablement frameworks that influence the broader organization
Benefits
Eligibility for annual performance bonus
Equity
Company
Databricks
Databricks is a data and AI platform that unifies data engineering, analytics, and machine learning on a lakehouse architecture.
Founded in 2013
5001-10000 employees
H1B Sponsorship
Databricks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (385)
2024 (319)
2023 (227)
2022 (222)
2021 (166)
2020 (64)
Funding
Current Stage
Late StageTotal Funding
$25.81BKey Investors
Counterpoint GlobalFranklin TempletonAndreessen Horowitz
2025-12-16Series Unknown· $4B
2025-09-08Series Unknown· $1B
2025-01-13Debt Financing· $5.25B
Leadership Team
Ali Ghodsi
CEO and Co-founder
David Conte
Chief Financial Officer
Recent News
Crunchbase News
2026-01-09
2026-01-09
Company data provided by crunchbase