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DN Solutions America · 3 months ago

Application Engineer - Sales Support

Schaumburg, IL, USA

Full-time

Onsite

Mid, Senior Level

$90K/yr - $110K/yr

5+ years exp

DN Solutions America has been a leader in machine tools for over 50 years, shaping essential industries. They are looking for an experienced CNC Application Engineer to provide pre-sales support and post-sales project engineering, developing technical solutions and ensuring customer satisfaction throughout the lifecycle of their high-end products.

Machinery

Responsibilities

Conduct pre-sales activities such as customer visits, opportunity evaluation, machine assessments, and turnkey proposal development

Create manufacturing processes by developing cutting programs, tooling, and fixturing solutions aligned with customer requirements

Deliver technical presentations, product demonstrations, and time studies to support the sales cycle

Prepare competitive analyses and technical sales tools to highlight product strengths and differentiators

Oversee turnkey project execution, ensuring adherence to scope, schedule, cost, and quality objectives

Provide hands-on technical support to distributors and key account customers, including programming, process optimization, and troubleshooting

Coordinate customer training sessions on programming, applications, and advanced manufacturing concepts

Act as the primary technical liaison between customers, sales teams, and internal engineering during project implementation

Monitor project outcomes and support continuous improvement to ensure customer satisfaction and long-term success

Qualification

CNC programmingProcess engineeringCAM softwareMechanical EngineeringFanuc controlsISO standardsMicrosoft Office SuiteLean manufacturingTechnical presentations

Required

Bachelor's degree in Mechanical Engineering/Design, or equivalent experience in the machine tool industry

5–10 years of manufacturing experience (Tool & Die, high-volume job shop, or production), ideally supporting aerospace, automotive, or medical industries

5+ years in CNC programming (G&M codes), process engineering, setup, and operation of multi-task turning centers and 5-axis machining (VMC/HMC)

Strong knowledge of Fanuc, CUFOS, and Siemens controls

Proficiency with CAM software (Mastercam, Siemens NX) and CAD tools (SolidWorks, Inventor, AutoCAD)

Skilled in Microsoft Office Suite; familiarity with project management tools (Gantt charts, action plans) and lean manufacturing concepts

Understanding of ISO standards and continuous improvement practices

Ability to work on-site in Schaumburg, IL, with 25% travel