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Boehringer Ingelheim · 8 hours ago

AD IT Patient Engagement Digital Health

Ridgefield, CT

Full-time

Hybrid

Senior Level

$140K/yr - $222K/yr

5+ years exp

Boehringer Ingelheim is a global leader in the pharmaceutical industry, committed to enhancing patient experiences through innovative digital solutions. The AD IT Lead Business Consultant – Patient Engagement will shape and deliver digital strategies that empower patients and improve health outcomes by collaborating with cross-functional teams and leading strategic initiatives.

BiotechnologyHealth CareMedicalPharmaceutical

Comp. & Benefits

No H1B

Responsibilities

Define and Evolve Capability Roadmap: Lead the development and continuous evolution of the Patient Engagement digital capability roadmap, ensuring alignment with business objectives, IT strategy, and patient experience goals

Ensure Compliance and Architectural Alignment: Collaborate with enterprise architects and platform owners to ensure solutions adhere to enterprise architecture standards, data privacy regulations (e.g., HIPAA, GDPR), and compliance frameworks

Drive Cross-Functional Collaboration: Partner with key stakeholders across Patient Services, Brand, Medical, and other capability owners to understand business priorities and translate them into actionable digital initiatives

Lead Masterpiece Team Execution: Form and lead a high-performing “masterpiece team” including Pillar Leads, Global Capability Owners, Validation Managers, Business Analysts, and Vendor Managers to ensure cohesive delivery, governance, and value realization

Optimize System Integration and Scalability: Work closely with technical teams to ensure seamless integration of patient engagement platforms and tools, with a focus on scalability, performance, and user experience

Champion Innovation and Best Practices: Stay abreast of emerging technologies and industry trends in patient engagement, bringing forward innovative ideas and best practices to enhance digital capabilities

Qualification

Patient-facing applicationsEnterprise architectureData privacy complianceAI/ML technologiesMobile App tech stackData warehouse technologiesPersonalized engagement strategiesInnovationBest practicesBenchmarking against peersDigital TherapeuticsCRM systemsCertified Patient Experience ProfessionalCross-functional collaboration

Required

Bachelors´ and/or /Masters´ degree (or equivalent); progressive IT and business experience of five (5) to ten (10) years is preferred

Ability to design and implement patient-facing applications that support segmentation, consent, and preference management on cloud infrastructure such as AWS

Deep understanding of enterprise architecture, data privacy (patient data), and compliance frameworks (e.g., HIPAA, GDPR, SaMD)

Experience with AI/ML, omnichannel engagement, and consent management technologies

Deep understanding of Mobile App tech stack (React Native, Node.js etc.) and experience with SDLC and DevOps

Hands-on experience with data warehouse technologies (e.g., Snowflake, Databricks, or similar), including MDM, data modeling, ETL processes, and analytics enablement

Track record of identifying and integrating emerging technologies to enhance patient experience. (ex: Digital Therapeutics)

Ability to benchmark against industry peers and drive differentiation through digital capabilities

Expertise in personalized engagement strategies using behavioral data and predictive analytics

Must be legally authorized to work in the United States without restriction

Must be willing to take a drug test and post-offer physical (if required)

Must be 18 years of age or older

Preferred

10+ years of experience in Lifesciences industry supporting Commercial and Medical applications

5+ years of experience with patient facing applications, digital health, DTx

5+ years of experience with CRM systems (Salesforce Health Cloud, Veeva CRM), Salesforce Marketing Cloud, patient management platforms, and data analytics tools

Certified Patient Experience Professional (CPXP) or similar credentials

Bachelor's degree in information technology or a related field, Advanced degree is a plus

Company

Boehringer Ingelheim

Glassdoor4.2

Boehringer Ingelheim is a group of pharmaceutical companies that focuses on prescription medicines and animal health. It is a sub-organization of Boehringer Ingelheim.

Founded in 1885

Ingelheim Am Rhein, Rheinland-Pfalz, DEU

10001+ employees