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PTR Global · 2 weeks ago

Senior Director of Infrastructure Operations

Salt Lake City, UT

Full-time

Onsite

Director/Executive

PTR Global is seeking a Senior Director of Infrastructure Operations who will report directly to the CIO and oversee the global Infrastructure and operations landscape. The role involves creating and executing strategies for cloud, data center, network, and IT service management while ensuring optimal customer service and collaboration with leadership across the company.

Hiring Manager

Matt Gantt

Responsibilities

Creates and executes the strategy and roadmap for the I&O organization

Ability to instill confidence in the business and demonstrate the value of IT

Develops, controls, and owns the I&O global budget

Responsible for transition to the cloud, management of cloud spend and optimizing cloud solutions for the company

Responsible for the lifecycle management of global infrastructure

Build best in class ITSM practices to drive operational efficiencies

Develops, monitors and delivers monthly metrics to execute on commitments

Increases visibility of the technology landscape and its associated risk (and management of that risk)

Supports the transformational activities of the team and the company’s product roadmap in a dynamic environment

Builds an end user strategy that secures our assets and optimizes our spend

Build and maintains relationships with technology leaders and business executives to develop a clear understanding of business needs

Responsible for the development and implementation of a strategic roadmap for the I&O organization

Identify gaps, hire, develop, and retain a high performing and diverse team

Qualification

Cloud managementData Center managementIT budgetingVendor managementNetwork managementSystems managementITSM expertiseLeadership skillsPresentation skillsCommunication skills

Required

Exceptional leadership skills with the ability to develop and communicate an InfraOps vision and plan that inspires and motivates staff and aligns to the IT and business strategy

Ability and experience presenting at the executive level

Extensive Data Center solutions and Management experience

Extensive cloud management experience with strong preference on AWS expertise

IT budgeting and financial management

Strong vendor management and partner relation skills. Understand and negotiate contracts

Demonstrated ability to develop and execute a strategic people plan that ensures the right people are in the right roles to be successful, engaged, and happy

Deep network and voice management expertise

Deep systems and database management expertise

Strong voice systems experience

Deep ITSM expertise (prefer ITIL certification)

Extensive experience leading a fragmented environment with global footprint

Strong written, oral, and presentation communication skills