Paycom · 2 weeks ago
Strategic Account Manager - Pittsburgh
Pittsburgh, PA
Full-time
Hybrid
Mid Level
$95K/yr - $95K/yrPaycom is a leading provider of human capital management software, and they are seeking a Strategic Account Manager to maintain and grow existing client relationships. The role involves leveraging technology to maximize client satisfaction and retention while identifying additional revenue opportunities.
Human ResourcesSoftware
Responsibilities
Leveraging technology to ensure they see a return on current and future investments
Identifying and developing additional revenue opportunities to add to their portfolio
Maximizing employee and client usage of Paycom software
Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service
Cultivates and nurtures existing client relationships for strong retention
Achieves sales quota and revenue goals through client retention and account expansion strategies
Proactively analyzes, clarifies, and validates client needs on an ongoing basis
Drives revenue retention/growth, account profitability, and client satisfaction/loyalty
Performs client presentations articulating the value proposition of software/solution/service offerings
Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools
Conducts the required number of face-to-face meetings on a weekly basis
Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations
Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities
Develops a complete understanding of the client’s organizational structure
Assists in software development efforts by delivering feedback on market needs and opportunities
Qualification
Required
Experience in account management or client relations
Proven track record of achieving sales quotas and revenue goals
Strong analytical skills to assess client needs and validate requirements
Ability to conduct client presentations and articulate value propositions
Experience in maintaining relationships at C-level and throughout organizations
Excellent communication and interpersonal skills
Ability to travel up to 75% of the time
Proficiency in leveraging technology for client retention and revenue growth
Understanding of industry trends and market dynamics
Experience in conducting regular business reviews with clients
Benefits
$1 per-pay-period individual health insurance coverage for employees
Paid vacation, sick, holiday, and personal days to encourage you to accomplish your goals outside work
401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
Company + team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
Company
Paycom
Paycom specializes in Human Capital Management, providing software that simplifies things and reduces costs.
Founded in 1998
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-04-15IPO
Leadership Team
Chad Richison
President and CEO
Shane Hadlock
Chief Client Officer and Chief Technology Officer
Recent News
Morningstar.com
2026-01-24
2026-01-22
2026-01-20
Company data provided by crunchbase