AMIRI · 4 months ago
General Manager, Short Hills Mall
Short Hills, NJ (Retail)
Full-time
Onsite
Mid Level
3+ years expAMIRI is a global luxury house based in Los Angeles, seeking a General Manager for its new retail location in the Short Hills Mall. The General Manager will lead sales efforts, oversee retail operations, and manage personnel, ensuring exceptional customer service and adherence to the brand's values and standards.
ApparelConsumer GoodsE-CommerceFashion
Responsibilities
Motivate staff to achieve all sales targets set by the Company, build a strong client base, and develop sales plans
Partner with HQ Retail to analyze and interpret sales figures and CRM activity to develop employee and store goal targets
Develop and execute strategies for generating sales to meet goal targets
Oversee in-store promotional displays and customer events, liaising with Visual Merchandising and Brand where necessary
Maintain awareness of local & luxury market trends and monitor local competition activity
Build relationships with local and VIP clients; work closely with the HQ Retail to coordinate events & activations
Routinely demonstrate exemplary customer service, escalating issues to leadership team when appropriate
Thoroughly train team in line with AMIRI’s customer service best practices – from greeting customers, to closing sales, to handling challenging client issues in line with Company standards
In coordination with the Corporate team, complete VM directives as required in a timely manner
Stay up to date with local, industry, and luxury trends – addressing with internal teams
Efficiently oversee the day-to-day operations of the store, minimizing costs and risks
Partner with HQ Retail team to train team on loss prevention best practices
Complete regular Health, Safety, and Compliance audits for the HR/Facilities team
Partner with neighbors, property management, and landlords to ensure building/facilities are kept in prime condition. Train staff on common workplace injury prevention, specific to the store location
Maintain store in exceptionally clean, organized, and presentable condition. Create policies and systems to ensure staff is aware of the expectations for cleanliness, health, and safety
Motivate, guide, encourage, and support all store staff
Address basic/common personnel issues at the store level; completing required documentation for HR and following the rules, guidelines, and principles of AMIRI performance management
Lead the recruitment process in coordination with HR – from sourcing throughout new hire onboarding
Partner with Merchandising and Sales teams to complete regular product and/or product knowledge with each new collection with all staff
Partner with HR to complete and administer 90-Day reviews, annual reviews, and employee development plans in line with Company values and benchmarks
Regularly update the staff on business performance, Company initiatives, and other relevant updates
Train staff on all required/essential duties of each position
Create and publish schedules in line with local guidelines and regulations
Qualification
Required
3-5 years progressively responsible luxury retail management, directly supervising a non-exempt employee population
Strong familiarity with the AMIRI brand, aesthetic, and narrative
Strong familiarity with local and federal labor laws
Strong systems proficiency, including Microsoft Excel, Teams, and general CRM and POS
Preferred
Additional language skills a plus
Company
AMIRI
AMIRI is an online retailer that sells men's and women's footwear, accessories, and clothing, including denim jeans and leather jackets.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
OTB
2019-06-05Corporate Round
Leadership Team
Danesh Naghibzad
Executive Assistant to Chief Executive Officer
Devan Patel
Partner Services, Wholesale
Recent News
2025-11-24
2025-07-04
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