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West Elm · 10 hours ago

West Elm Assistant Manager of Design/Service, FT Alexandria, VA

Alexandria, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

West Elm is a premier specialty retailer of high-quality products for the kitchen and home in the United States. They are seeking an Assistant Manager of Design/Service to partner with the General Manager to meet sales goals, train associates, and ensure exceptional customer service.

FurnitureHome Decor

No H1B

Responsibilities

In partnership with the General Manger, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends

Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals

Train and motivate all associates through on-going programs in sales, customer service and product knowledge

Develop associates to assume increased levels of responsibility

Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards

Maintain presence through effective floor management and ensure staff coverage in all areas of the store

Maintain a safe work environment and ensure ongoing safety training and awareness

Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc

In partnership with the General Manager, manage store-operating procedures i.e., inventory levels and cash control to minimize store losses

Responsible for ensuring the store meets company guidelines in opening and closing

In partnership with the General Manager, monitor company assets through accurate inventory procedures

Ensure associates comply with all Company policies and procedures

Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Monitor assets through accurate inventory management procedures

Qualification

Management experienceSales achievementStaff trainingDevelopmentInventory managementEffective communicationLeadership skillsCustomer serviceTeamworkOrganization skills

Required

2-3 years management experience. Specialty retail preferred

Proven ability to manage staff to meet and exceed sales, while meeting payroll goals

Proven ability to identify top talent and train/develop/retain great people

Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities

Effective communication, organization and leadership skills

Proven ability to motivate and influence others through personal actions and examples

Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation

Ability to be mobile on the sales floor for extended periods of time

Ability to operate POS system

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Benefits

A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels

A 401(k) plan and other investment opportunities

Paid vacations, holidays and other time-off programs

Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program

Tax-free commuter benefits

A wellness program that supports your physical, financial and emotional health

In-person and online learning opportunities through WSI University

Cross-brand and cross-function career opportunities

Location specific sample sales

A business casual work environment

San Francisco based bike share program

Time off to volunteer

Matching donations to qualifying nonprofit organizations

Company-sponsored community involvement

Various discounts on local businesses