Flow Control Group · 3 months ago
Inside Sales Account Manager
Engineered Specialty Products, 3295 Cobb Int'l Blvd, Kennesaw, Georgia, United States of America
Full-time
Onsite
Entry, Mid Level
2+ years expEngineered Specialty Products, Inc is a leader in Quality Pressure and Temperature Instruments with over 25 years of experience. The Inside Sales Account Manager is responsible for developing and maintaining strong customer relationships, driving revenue growth through upselling and cross-selling, and collaborating with internal teams to ensure customer satisfaction and account success.
FuelIndustrialIndustrial Automation
Responsibilities
Develop and maintain strong relationships with assigned customer accounts
Act as the primary point of contact for customer inquiries, issues, and requests
Proactively monitor account performance and identify growth opportunities
Meet or exceed sales quotas by upselling, cross-selling, and expanding product usage within accounts
Develop tailored sales strategies based on customer needs and preferences
Conduct product demonstrations and provide detailed explanations of offerings
Address customer concerns promptly, ensuring high satisfaction levels
Collaborate with order fulfillment teams to resolve issues effectively
Educate customers on new products, features, and services
Identify and pursue opportunities to onboard new accounts
Collaborate with business development teams to nurture leads
Utilize CRM tools to track and manage sales opportunities
Analyze account trends to identify growth potential and risk factors
Monitor competitor activity and market trends to adjust sales strategies
Work closely with internal teams, such as order fulfillment, engineering, and operations, to align on customer strategies
Ensure sales plans are executed to increase revenues and margins
Maintain high level of customer satisfaction
Develop annual forecasts by Sales Representative and territory
Make recommendations regarding potential new products and markets
Suggesting sales promotions, pricing, or literature (marketing) ideas to increase sales
Qualification
Required
A Bachelor's degree (with a technical concentration)
At least 2-5 years previous sales account management experience with a proven solid track record. Experience should be in a high outbound transactional, customer service call center, or sales environment
Background in technical industrial products sales
Work experience should be in fast-paced culture with an incentive/goal-driven environment
Effective verbal and written communication skills
Proven leadership skills
Proficient at Microsoft Office
Ability to handle multiple priorities
Very positive and highly energetic
Entrepreneurial attitude
Highly motivated, goal-oriented, and competitive
Excellent prioritization and time management skills
Background in technical industrial products
Ability to quickly learn products and applications
Preferred
Prior experience with developing, coordinating, and leading training programs preferred
Benefits
Medical, Dental and Vision insurance (among other plans)
Competitive 401(k) matching program
Career growth opportunities
Employee referral program
Paid time off and holidays
Parental leave
Company
Flow Control Group
Flow Control Group is a leading solutions provider focused on technically oriented products and services for the flow control, fluid handling and process & industrial automation sectors with locations throughout the U.S.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-02-17Acquired
Leadership Team
David Patterson
Executive Chairman
Recent News
Company data provided by crunchbase