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Park Bank - Madison · 3 months ago

Lead Teller (Capital Square Branch)

Madison, WI

Full-time

Onsite

Mid Level

3+ years exp

Park Bank is dedicated to fostering a culture of achievement and exceptional client service. As a Lead Teller, you will oversee teller operations, ensure accuracy in branch transactions, and provide leadership and training to staff while enhancing the client experience.

BankingFinancial Services

Responsibilities

Interact with clients and other retail associates in a friendly and upbeat manner

Demonstrate leadership and professionalism

Process transactions for clients in a timely and accurate manner

Abide by cash handling procedures

Manage operational audits

Oversee tellers and provide feedback on client experience

Adhere to regulatory requirements and training

Support with onboarding new tellers

Strong attendance and dependability

Support client needs by asking open ended questions and effectively transitioning clients to the appropriate staff

Qualification

Client serviceCash handlingOperational auditsProblem resolutionLeadership

Required

High School Diploma or equivalent. Equivalent years of experience also accepted

Minimum 3-5 years of related work experience; or equivalent combination of education and experience

Preferred

Associate's Degree or post-secondary classes/degree. Equivalent experience also accepted

Park Bank is a drug free workplace. All candidates selected for new employment with PARK BANK will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test

Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws

Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status

The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired