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Ivoclar NA · 19 hours ago

Digital Consultant

Amherst, NY

Full-time

Onsite

Mid Level

$80K/yr - $110K/yr

3+ years exp

Ivoclar NA is a leading dental company that has been improving oral health for over a century. They are seeking a qualified Digital Consultant to provide digital support, education, and training to customers, employees, and sales representatives.

3D PrintingDentalManufacturingMedical Device

No H1B

Responsibilities

Participate in development and enhancement of Technical and Digital Services Department strategy and philosophy as requested

Engage in curriculum development for Academy based digital courses to include, development and preparation of course materials and training kits

Provide in-house and in-field training which may include seminars, lectures, demonstrations, clinics, trade shows, and meetings

Maintain and update digital training/support infrastructure to include, scanners, design software, CAM software, mills and printers

Deliver remote customer training using computer based training platforms and/or remote access to customer equipment

Create and deliver training modules for sales force education and development to include initial training or ongoing training at the request of sales management

Evaluate new digital products to include both hardware and software at the request of research and development

Review and provide developmental input for instructions for digital equipment and software

Develop and contribute to the development of technical support materials for use by customers and Ivoclar employees

Execute all responsibilities as associated with the following subprocess to fulfill Ivoclar’s Quality System + Technical and Digital Services

Qualification

Dental restorative processesCAD/CAM applicationsCNC applicationsTechnical support experienceAnalytical skillsComputer skillsSpeaking abilityProblem-solving abilityInterpersonal communication