Kroger Mountain View Foods · 3 months ago
STARBUCKS/ASST DEPT LEADER
Kroger Mountain View Foods is part of the Kroger family of companies, dedicated to providing exceptional service and a welcoming environment for customers. The Assistant Department Leader will assist in achieving sales and profit goals for the coffee shop while maintaining quality assurance standards and training staff to deliver outstanding customer experiences.
Food Production
Responsibilities
Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Prepare coffee shop items per customer requests using proper coffee shop equipment
Offer product samples to help customers discover new items or products they inquire about; inform customers of coffee shop specials
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
Prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness; review 'sell by' dates and take appropriate action
Report product ordering/shipping discrepancies to the department manager; order, label, stock and inventory department merchandise
Use all equipment in coffee shop according to company guidelines
Understand the store’s layout and be able to locate products when requested by customer
Stay current with present, future, seasonal and special ads
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory; assist coffee shop lead to plan, organize and supervise the inventory process
Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Report all safety risk, or issues and illegal activity, including robbery, theft or fraud; notify management of customer or associate accidents
Train and coach coffee shop clerks in proper procedures and processes
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualification
Required
Effective communication skills
Knowledge of basic math
Ability to handle stressful situations
Must be at least 18 years of age
Current food handlers permit once employed
Preferred
High School Diploma or GED
Any management experience
Any coffee shop experience, or culinary arts background/experience
Second language
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Health care benefits
Paid time off such as vacation, sick leave, and parental leave
Mental and emotional support resources through our Employee Assistance Program
Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
Potentially bonus eligible depending on varying criteria by location
Associate discounts
Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
Robust internal training and development resources to grow your career
Company
Kroger Mountain View Foods
Mountain View Foods is a plant set apart from other dairies in the U.S. from a capability, flexibility, and a future technological standpoint.
Funding
Current Stage
Growth StageCompany data provided by crunchbase