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Full House Resorts, Inc · 3 months ago

Slot Attendant On Call

Rising Sun, IN

Part-time

Onsite

New Grad, Entry Level

Full House Resorts, Inc is a company focused on providing exceptional gaming experiences, and they are seeking a Slot Attendant On Call to monitor slot machine operations and assist with customer service. The role involves troubleshooting gaming kiosks, ensuring compliance with regulations, and engaging positively with customers on the casino floor.

CasinoGamblingReal Estate

Responsibilities

Monitor the operation of slot machines and participate in the payout of manual jackpots and restocking TITO printers

Trouble-shoots issues with the sports wagering kiosks, such as ticket jams

Ability to understand and apply Company internal controls, policy and procedure

Protect company assets

Compliance with Title 31, to include: Multiple Transaction Logs, Currency Transaction Reports, Suspicious Activity Reports W2Gs, etc

Ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise

Sign new players up for Reward Card Accounts

Utilize casino management system computer functions i.e., making Reward cards, point redemption and issuing comps

Make reservations for guests

Knowledge of all amenities, events and promotions throughout the property

Circulate through the casino floor and has a positive interaction with the customers

Provide service to internal and external customers which reflect the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)

Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy

Perform miscellaneous duties as assigned by management