Bank of China USA · 2 weeks ago
Queens Branch - Banking Department / Teller Section & Safe Deposit Box Section Associate (Assistant Head Teller)
Queens, NY
Full-time
Onsite
Senior Level
$42K/yr - $90K/yr
5+ years expBank of China USA is one of the largest banks in the world, providing a stable and reliable financial partner to clients. The Associate will assist the Head Teller in supervising teller operations, managing customer service representatives, and ensuring compliance with banking regulations.
Banking
Responsibilities
Backup in absence of the Head teller daily operation
Assist Head teller ensure that daily branch cash balances kept to the management’s guideline
Assist Head Teller verify and authorize teller transaction function in T24 system
Assist Head teller print MT103 incoming payment instruction from SAA for teller processing
Supervise all tellers and assist to solve on job problems
Countersign and crosscheck daily remittances
Release the check hold request by residential mortgage section for loan payment
Review Safe Deposit Box access IN & OUT record log
Verify identity and signatures of customers for withdrawals from account
Cash checks for customers
Handle sales of financial instrument
Accept outgoing remittance transactions
Accept RMB cash deposit and withdrawal
Accept Foreign Currency Exchange
Balance cash drawer daily (USD and CNY)
Promote and cross-sell banking products to potential customers
Conduct remittance investigations and input outgoing remittance MT103
Process all incoming payments credit to proper accounts
Daily monitor and process ACH transactions that are booked to ACH Suspense accounts
Process check returned items
Process check on us return or repost request by ADM Section
Process Foreign check collection
Serve customers with friendly, warm and helpful attitudes at all time
Verify the accuracy of outgoing remittance
Verify non-customers Information input by other teller or clerk
Strictly comply with the BOC Global Service Standard & BOC NY Performance Evaluation
Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act currency transaction reporting and suspicious activity reporting
Back up supervises and filing of CTR
Review of update and newly set up of non-customer profiles
Verify identity of non-customer by using BOCNY Relationship Sanctions screening system/Bridger Insight
Report suspicious activities to AVP and/or Branch BSA Officer when necessary
Backup in absence of the Head Teller
Carry out supervisory responsibilities in accordance with the Banking Department’s polices and applicable laws to help staff
Train employees; planning, assigning, and directing work; addressing complaints and resolving problems
Qualification
Required
Bachelor's degree is required
Minimum 5 years of Banking experience
Demonstrate People management knowledge, teller operation knowledge, and safe deposit box process knowledge
Bilingual ability in English and Mandarin
Company
Bank of China USA
Bank of China (BOC) is one of the largest banks in the world, with more than $3 trillion in assets and a footprint that spans over 60 countries and regions.
501-1000 employees
H1B Sponsorship
Bank of China USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (46)
2023 (52)
2022 (67)
2021 (36)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Peter J Reisman
Managing Director, Chief Communications Officer
Company data provided by crunchbase