Project/Account Manager - Digital Content Operations jobs in United States
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Cheil USA · 2 months ago

Project/Account Manager - Digital Content Operations

positionEnglewood Cliffs, NJ
timeFull-time
remoteHybrid
senioritySenior Level
date5+ years exp

Cheil USA is an ad agency focused on helping brands lead through Connected Experiences. They are seeking a Project/Account Manager – Digital Content Operations to manage web and app publishing initiatives, ensuring timely and accurate content updates across digital platforms.

AdvertisingDigital MarketingMarketingPublic Relations
badNo H1Bnote

Responsibilities

Act as the primary liaison between internal business stakeholders and delivery teams for digital content updates
Manage end-to-end coordination of web and app content requests—from intake and prioritization to execution and QA
Collaborate with local and global publishing teams to align on timelines, technical requirements, and publishing readiness
Draft clear project briefs and maintain trackers, timelines, and issue logs
Proactively identify risks, remove blockers, and escalate issues where needed
Uphold quality standards across UX, legal, accessibility, and functionality checks
Support post-launch validation and coordinate rollbacks or hotfixes as necessary

Qualification

Digital content operationsJIRAProject managementAdobe Experience ManagerPMP certificationCommunication skillsOrganizational skillsCross-functional collaborationSelf-starter

Required

5–7 years of experience in project/account management or digital content operations
Strong proficiency with JIRA and related project/task management tools
Experience with Adobe Experience Manager (AEM) or other CMS platforms such as WordPress, Hybris, or Shopify
Exceptional organizational and communication skills, with experience interfacing across cross-functional teams
Comfortable managing multiple priorities in a fast-paced, matrixed environment
Self-starter who thrives in structured and ambiguous situations alike

Preferred

PMP (Project Management Professional) certification
Experience supporting mobile app content workflows or push notifications
Familiarity with Confluence or similar collaboration tools
Understanding of accessibility and compliance best practices (e.g., WCAG, 508, legal copy)
Experience working in enterprise or large-scale digital ecosystems

Benefits

Health coverage
PTO
401k
Hybrid work flexibility
Professional development opportunities

Company

Cheil USA

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Cheil USA is a marketing agency offering advertising, public relations, content production, and live events management services.
dateFounded in 1989
location
New York, New York, USA
people-size201-500 employees
web-link
https://us.cheil.com

Funding

Current Stage
Growth Stage

Leadership Team

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Karin Merriam
Chief Human Resources Officer
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Company data provided by crunchbase