South Shore Chrysler Dodge Jeep Ram · 4 months ago
Automotive Express Service Advisor/Writer
Nassau County, NY
Full-time
Onsite
New Grad, Entry Level
$125K/yr - $125K/yrSouth Shore Chrysler Dodge Jeep Ram is a growing automotive company seeking friendly and energetic Service Advisors. The role involves advising customers on service options and costs, scheduling appointments, and ensuring customer satisfaction throughout the service process.
AutomotiveRetailTechnical Support
Responsibilities
Schedule appointments for service/maintenance/recall work
Greet customers and inspect their vehicle
Conduct all business with sincerity, honesty, and genuine concern for customer
Listen to customer’s reason(s) for bringing their vehicle to the service department
Advise customers about necessary/suggested services and costs
Follow the status of the customer's vehicle from service bay entry through completion of work
Keep customers informed of any changes that occur
Upon completion of work, review work order with customer to assure all concerns are addressed
Other duties may be assigned
Qualification
Required
Good customer service and communication skills
Works well in a fast-paced environment
Professional appearance and a positive attitude
Good work ethic and computer skills
Valid driver's license and good driving record
Must be authorized to work in the U.S
We are a Drug-free Workplace
Preferred
Previous Service Advisor experience is preferred with CDK experience
Previous work history as a Warranty / Insurance Adjuster or a Service Tech / Mechanic translates well in this position
General knowledge of vehicle mechanical operations is preferred
Benefits
Medical, Dental, Vision, and Disability Insurance
Paid time off (PTO)
401(k) Retirement Plan
Employee discounts on products and services
Company
South Shore Chrysler Dodge Jeep Ram
South Shore Chrysler Dodge Jeep Ram is an automotive dealership that sells cars and accessories.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase