FourLeaf Federal Credit Union · 1 day ago
Manager Technology - Core Banking Systems
Nassau County, NY
Full-time
Onsite
Mid, Senior Level
$115K/yr - $143K/yr
7+ years expFourLeaf Federal Credit Union is committed to providing the best-in-class member and employee experience. The Manager Technology - Core Banking Systems will lead the administration and strategic management of the Fiserv DNA core banking platform, ensuring operational excellence and continuous improvement across core banking services.
BankingCommunitiesFinanceFinancial ServicesInsuranceLendingMortgage
Responsibilities
Define and execute strategic roadmaps for the Fiserv DNA core platform, including upgrades, enhancements, and system integrations
Lead planning and execution of core-related initiatives in alignment with the credit union's technology and business strategies
Oversee projects involving Fiserv DNA custom application updates, version control, and deployment cycles
Manage a team responsible for daily core system operations, including supervisors, analysts, administrators, and support staff
Foster a culture of continuous improvement, innovation, and technical excellence
Develop team capabilities through coaching, training, and performance management
Serve as the primary liaison with Fiserv support teams and account managers, ensuring effective issue escalation, service optimization, and relationship management
Collaborate with Information Technology and business units to deliver integrated, seamless banking experiences
Manage third-party integrations and ensure optimal performance across connected systems
Ensure all core system activities align with applicable regulatory requirements and internal compliance frameworks
Maintain audit readiness through detailed documentation and change management controls
Support internal and external audits and examinations as needed
Monitor system performance and user feedback to proactively identify and address opportunities for optimization
Implement streamlined support protocols to improve service delivery and reduce resolution times
Ensure high system availability, reliability, and responsiveness to meet organizational needs
Qualification
Required
High School Diploma or GED Equivalent
7+ years of experience in financial services technology, with a focus on core banking systems
3+ years of supervisory experience, preferably managing a Fiserv DNA platform in a credit union or banking environment
Experience with nCino, Optis, and other integrated fintech platforms
Familiarity with AML/KYC frameworks and banking compliance standards
Fiserv DNA Certification or completion of Fiserv University Training Modules required
Fiserv DNA, Velocity, Microsoft Office Suite proficiency required
Deep understanding of credit union operations, compliance, and digital banking infrastructure
Proven experience managing vendor relationships and leading complex system projects
Excellent problem-solving, communication, and project management skills
Benefits
Medical, dental, and vision coverage
Life and disability insurance
Voluntary benefit programs
A 401(k) plan with employer match
Reimbursement and wellness programs
An annual performance-based bonus
Competitive 401(k)
Tuition and fitness reimbursement programs
Flexible work options
Volunteer opportunities
Executive “Water Cooler Chats”
Clubs, sports, and social events
Food truck days
Company
FourLeaf Federal Credit Union
FourLeaf Federal Credit Union is a financial institution that offers savings, insurance, and loan products to support your finances.
501-1000 employees
Funding
Current Stage
Late StageRecent News
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