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Laserfiche · 2 days ago

Director/Senior Director of Sales Operations

Long Beach, CA

Full-time

Hybrid

Director/Executive

$195K/yr - $250K/yr

10+ years exp

Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. The Director/Senior Director of Sales Operations is responsible for leading and optimizing the sales operations of the company’s US based direct sales organization, collaborating with sales leadership to improve revenue growth and operational efficiency.

Artificial Intelligence (AI)Business Process Automation (BPA)CMSDocument ManagementEnterprise SoftwareHuman ResourcesMachine LearningSaaSSoftware

No H1B

Hiring Manager

Barry Neville

Responsibilities

Oversee the direct sales organization, providing leadership, goal setting, and performance management

Develop and execute SaaS sales strategies to scale revenue, improve sales efficiency, and ensure delivery excellence for our SaaS solutions

Partner with executive leadership to set sales goals and revenue targets

Drive territory planning, sales forecasting, and pipeline management and analysis

Generate sales reports, analyze key performance indicators (KPIs), and provide actionable insights to sales leadership

Mentor and develop high-performing leaders and teams, fostering a culture of accountability, collaboration, and continuous improvement

Develop and streamline sales processes, policies, and systems

Implement and optimize sales enablement technologies including CRM system (Salesforce), to improve efficiency and productivity. Ensure high levels of quality, accuracy, and consistency in sales data within Salesforce

Standardize reporting and performance dashboards using SaaS best practices for sales adoption

Establish a data-driven sales operations framework

Support the development and assignment of sales targets while monitoring performance

Monitor win rates, deal cycles, and churn rates

Identify and recommend adjustments to improve sales cycles, processes, and policies to improve effectiveness and efficiency

Implement best practices in deal structuring and resource allocation

Provide regular reporting and business insights to the VP of Sales and executive leadership team to support decision-making

Promote best practices for direct sales team customer-related performance

Drive operational alignment between sales, professional services, and finance to optimize customer onboarding, adoption, and long-term value realization

Partner with Finance, Marketing, and Product teams to ensure business strategies support revenue growth and customer satisfaction

Ensure smooth handoffs from sales to post sales teams

Work closely with Finance and the VP of Sales to provide input on the design and administration of sales incentive compensation plans

Qualification

SaaS sales operationsSalesforceSales strategy developmentFinancial acumenPipeline analysisTeam buildingExecutive presentationLeadership skillsCommunication skills