Wachter, Inc. ยท 5 months ago
Customer Service Operator
Mt. Laurel, NJ
Part-time
Onsite
Entry, Mid Level
$16/hr - $18/hr
2+ years expWachter, Inc. is a family-owned company since 1930, seeking a Customer Service Operator to join their fast-paced call center. In this role, you will provide support to participating businesses nationwide, ensuring the welfare of staff and customers during emergency situations.
IndustrialInformation ServicesInformation Technology
Responsibilities
Field LIVE assistance calls from participating clients Nationwide
De-escalate conflicts and provide reassurance
Contact local Emergency Service, as necessary
Data entry
Monitoring of CC-TV
Qualification
Required
Applicant must be 18 years of age or older
Be able to pass standard background checks & drug testing
Possess strong & effective written & verbal communication skills, problem-solving skills, and attention to detail
Well-spoken
Ability to multi-task while remaining neutral, calm, & focused under pressure
Possess a High School diploma or equivalent
2+ years of experience in a Customer Service-related job field/environment
Ability to effectively work in office effectively in a team environment
Ability to take overtime, if needed
Benefits
Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
Teladoc & TriHealth
Company-Matched 401(k)
Company
Wachter, Inc.
Wachter is on the cutting-edge of technology and infrastructure installation and has been since 1930. Wachter is a Cisco Gold Certified Partner.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Botteron
CEO
Brian Sloan
CEO
Recent News
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