Replicant · 2 days ago
Senior Machine Learning Engineer
Replicant is the industry leader in voice AI for customer service. The Senior Machine Learning Engineer will lead the exploration and application of advanced AI technologies, collaborating with cross-functional teams to enhance user experiences through innovative machine learning solutions.
Artificial Intelligence (AI)Data Center AutomationInformation ServicesMachine LearningSpeech Recognition
Responsibilities
Leading the exploration and application of Large Language Models and Generative AI, venturing into new areas within these fields
Translating the latest research into high-performing systems and models that can be practically applied to enhance user experiences
Help set the team's strategic direction, cultivating an environment that encourages innovation and professional growth
Actively engaging in all aspects of development, from ideation and experimentation to implementation and deployment
Collaborating with various teams and product managers to develop and implement ML based solutions, ensuring performance optimization and alignment with broader business goals
Qualification
Required
5+ years of software development experience in ML infra, ML tooling, or products with ML usage
Excellent communication skills and a vivid imagination
Passion about engineering and team culture
You love tackling ambiguous technical problems and developing solutions to problems with significant impact
You are an independent thinker and like to own and solve complex problems
You are interested in exploring the nuance and aesthetic of conversations
Preferred
Preferred if experienced with the ML ecosystem (e.g. python, pytorch, faiss, elastic search)
Benefits
Company-wide offsites and smaller team gatherings designed to make remote work feel personal
Conferences, books, courses — interested? We’ll fund them
Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
Competitive salaries in the company you’re helping to build
You’ll own a real piece of a fast-growing AI company
Company
Replicant
Replicant is a contact center automation software that helps companies automate their most common customer service requests.
Funding
Current Stage
Growth StageTotal Funding
$113MKey Investors
StripesNorwestAtomic
2022-04-25Series B· $78M
2020-09-10Series A· $27M
2020-01-07Seed· $1M
Recent News
Norwest
2025-12-24
New Orleans CityBusiness
2025-09-09
2025-09-08
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