City National Bank ยท 4 months ago
Business Process Analyst Lead
Newark, DE
Full-time
Onsite
Senior Level, Lead/Staff
$101K/yr - $172K/yr
8+ years expCity National Bank is seeking a Business Process Analyst Lead to play an integral role on the Enterprise Fraud Management team. The role involves managing a specific Fraud Risk portfolio, collaborating with various teams to mitigate fraud risks, and effectively communicating fraud trends and solutions.
BankingFinanceFinancial Services
Responsibilities
Leverage data to identify current and emerging fraud risks and to design suitable fraud control augmentations
Work with business, product, or channel owners to ensure awareness of fraud risks and to influence adoption of fraud controls that are commensurate with risk appetite and client experience expectations. Effective communication of fraud trends and solutions is critical. Key stakeholders include business, technology, and risk partner teams
Support new or existing product / channel fraud risk assessments to ensure vulnerabilities are identified and steps are taken to mitigate the risk
Develop, disseminate, and present fraud metrics, which enable understanding of risk and the efficacy of implemented solutions
Analyze and measure the effectiveness of existing Fraud and Business controls and develop repeatable and quantifiable improvements
Work collaboratively across Fraud Management and business teams to ideate, test, and implement fraud controls while understanding and communicating upstream/downstream impact of proposed changes
Support development, implementation, and continuous improvement of tools and best practices that support Fraud Risk Management activities
Support a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals
Act as brand ambassador of the Enterprise Fraud Management team by developing strong working relationships across the organization
Contribute to ad-hoc assignments and special projects
Qualification
Required
Bachelors or equivalent work experience
Minimum of 8 years of experience in financial services with a good understanding of the fundamental principles of banking, project management, and business control work
Minimum of 2 years in operations, risk management, quality assurance, compliance, or an internal control/audit capacity
Strong analytical and complex problem-solving skills
Strong interpersonal, verbal, and written communication skills
Advanced expertise in Microsoft Office Suite (required), including Microsoft, PowerPoint, Excel; preferably also Microsoft Visio
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Ability to work independently and in a self-directed manner
Ability to interact with all levels of management
Preferred
Subject matter expertise in Credit Card and Debit Card fraud
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
H1B Sponsorship
City National Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (76)
2024 (78)
2023 (145)
2022 (93)
2021 (107)
2020 (62)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
Recent News
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