San Diego Metropolitan Transit System (MTS) · 2 months ago
Learning and Development Manager
San Diego, CA
Full-time
Onsite
Mid Level
$101K/yr - $143K/yrSan Diego Metropolitan Transit System (MTS) is seeking a Learning and Development Manager responsible for building leadership capacity and workforce development. This role involves developing succession planning processes, designing training programs, and assessing training effectiveness to align with MTS's business improvement goals.
Customer ServiceRailroadTransportation
Responsibilities
Leads and facilitates a wide variety of leadership training for MTS staff, including newly promoted supervisors/managers and other administrative personnel
Develops and maintains a structured framework for succession planning, including mentoring programs and employee self-identification for leadership development
Utilizes expertise in Learning Management System (LMS) software to design, deliver, and administer training programs, track completion, and generate reports to ensure compliance and effectiveness
Researches, develops, and presents training programs and job performance aids that support business improvement goals
Identifies and implements process improvements to ensure that all training initiatives are current, effective, and aligned with MTS goals
Designs and utilizes learning activities, audio-visual materials, instructor guides, and lesson plans
Develops an effective needs assessment strategy for training and staff development
Researches best-in-class training techniques and best practices and incorporates this knowledge into training programs
Collaborates with field and management staff to identify training requirements, refine performance expectations, and ensure programs meet operational needs
Provides timely feedback on training effectiveness, recommends enhancements, and develops plans to close performance gaps
Coordinates with vendors, subject-matter experts, and internal partners to evaluate tools, select content providers, and integrate learning technologies
Stays current on industry trends and best practices in leadership development to improve program quality and workforce alignment
Performs other duties as assigned
Qualification
Required
Possess a bachelor's degree from an accredited college or university in a related field, such as Education, Behavioral Sciences, Instructional Design, Industrial/Organizational Psychology, or a similar discipline
Must possess and maintain a valid California Driver License or be able to utilize alternative transportation when needed to perform job-related essential functions
Knowledge of or ability to learn MTS policies and regulations
Ability to read, understand and apply MTS policies, regulations and union labor contracts
Ability to use ADP Vantage HRIS software
Ability to write letters, memoranda and reports using clear, concise and grammatically correct English
Ability to speak clearly, distinctly and effectively in person-to-person, small group, and large group situations using tact and diplomacy
Strong leadership and interpersonal skills, including the ability to influence, inspire, and guide others effectively
Ability to coordinate and initiate actions necessary to implement decisions and delegate responsibilities to appropriate personnel
Ability to establish and maintain priorities in order to complete assignments by deadlines without detailed instructions
Skill in verifying the accuracy and completeness of forms and reports
Knowledge of Microsoft Word, Excel, PowerPoint and the ability to learn and use other software that MTS might have or acquire
Ability to exercise discretion and good judgment when applying and interpreting policies and procedures of human resources administration
Ability to effectively present information and respond to questions from groups, managers, customers and the general public
Ability to represent MTS in a positive way while working with the public
Ability to provide professional level support in human resource program areas
In-depth knowledge of the principles and applications of organizational development and adult learning
Advanced knowledge of training techniques and learning styles
Detailed knowledge of industry standards, as well as federal, state and local regulations
Expertise in facilitating workshops and training sessions
Ability to oversee programs from inception through completion
Strategic and critical thinking skills to align development initiatives with organizational goals and make informed decisions to improve outcomes
The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching for overhead files and occasional lifting (must be able to lift up to 15 pounds)
May be required to operate a motor vehicle and must be able to perform tasks involving manual dexterity, such as use of a computer and 10-key
Work may at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position
Preferred
A master's degree is preferred but not required, and additional professional experience may be considered in lieu of an advanced degree
Experience assessing functional effectiveness of work units and recommending solutions is preferred
Experience with Articulate 360 a plus
Company
San Diego Metropolitan Transit System (MTS)
As the largest provider of public transportation in San Diego County, the Metropolitan Transit System (MTS) is committed to providing exceptional service to the people of the San Diego region.
Founded in 1886
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sharon Cooney
Chief Executive Officer
Larry Marinesi
Chief Financial Officer
Company data provided by crunchbase