C.H. Robinson · 3 hours ago
Capacity Portfolio Representative - Full-Time Roles Starting in Spring 2026
Grandview Heights, OH
Full-time
Hybrid
New Grad, Entry Level
$25.48/hr - $31.25/hrC.H. Robinson is a company that thrives on creating new relationships and delivering exceptional service. As a Capacity Portfolio Representative, you will blend inside sales, account management, and operations to grow and manage a portfolio of carriers, ensuring the right truck is matched with the right shipment.
LogisticsSupply Chain ManagementTransportation
Responsibilities
Establish and maintain carrier relationships through lead generation, cold calling, and referrals
Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction
Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency
Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions
Use capacity analysis and internal costing tools to guide your buying and negotiating strategies
Proactively post, negotiate, and secure available capacity to meet customer needs
Provide outstanding service by addressing carrier issues promptly and implementing effective solutions
Regularly review and act on carrier feedback to improve service
Identify and recommend the best payment solutions for each carrier based on their needs
Assist carriers with cash advances and resolve payable issues to ensure smooth operations
Collaborate with internal teams on shipment updates, problem resolution, and operational execution
Maintain accurate transit load visibility and reinforce on-time pickup and delivery expectations
Identify root causes of issues and implement solutions to enhance performance
Qualification
Required
High School Diploma or GED equivalent
Preferred
Value a diverse and inclusive work environment
Hold a Bachelor's degree from an accredited college or university
Have experience using customer perspective to guide decisions and actions
Can persuade, motivate, influence, and negotiate with others
Display strong decision-making, multi-tasking, communication and interpersonal skills
Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations
Benefits
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Company
C.H. Robinson
C.H. Robinson helps companies simplify their global supply chains and understand their landed costs.
Founded in 1905
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-10-15IPO
Leadership Team
David Bozeman
Chief Executive Officer
M
Mike Neill
Chief Technology Officer at C.H. Robinson
Recent News
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