Lenovo · 7 hours ago
AIOps Product Owner - Remote
United States
Full-time
Remote
Senior Level
$155K/yr - $175K/yr
5+ years expLenovo is a global technology powerhouse focused on delivering Smarter Technology for All. They are seeking a Sr Product Manager – AI Operations (AIOps) to define and deliver the product roadmap for AIOps, focusing on building intelligent and automated operations for complex cloud environments.
ComputerConsumer ElectronicsElectronicsHardwareMobileWearables
Responsibilities
Define and prioritize features across six core AIOps product services:
Enterprise Monitoring Alerting – unified observability through metrics, logs, and traces
ServiceNow ITSM – integration and orchestration of incident, change, and problem management workflows
ServiceNow CMDB – automated discovery and dynamic topology mapping of infrastructure and services
Microsoft Operations Copilot – AI-powered agents to assist with diagnostics, RCA, and recommendations
Microsoft Automation Platform – closed-loop automation for remediation and routine tasks
Smart Dashboard – real-time visual intelligence for operations center and executive reporting
Collaborate with engineering, design, DevOps, and architecture teams to ensure successful implementation
Translate customer pain points and operational needs into actionable user stories and functional requirements
Drive cross-team alignment and facilitate agile delivery processes (backlog grooming, sprint planning, etc.)
Engage with customers and internal stakeholders to validate product value and prioritize enhancements
Monitor competitive AIOps solutions and emerging technologies to ensure long-term differentiation
Qualification
Required
5+ years of Experience with AI Ops or global CloudOps as a Technical Product Manager is required
5+ years of Experience with technical project coordination or delivery for a software product is required
Bachelor's degree in Engineering, Computer Science, Data Science, Information Technology or relevant field is required
Preferred
10+ years of Experience with technical project coordination and software product delivery for global enterprise IT Operations
Experience handling products for observability, enterprise cloud operations, SRE/DevOps
Hands-on Experience with AI Agent Technologies and their constraints (LangChain, homegrown LLMs)
Experience defining and evaluating intelligent workflows: diagnostics, remediation, and infrastructure optimization
Experience with tools and frameworks such as Prometheus, Grafana, OpenTelemetry, ServiceNow, or Runbook Automation platforms
Proficiency with Product Management and Collaboration tools: Figma, Jira, Confluence, Notion, SharePoint, Excel
Ability to translate technical complexity into business value
Cultural Competency working across Chinese, American, Desi, European, and South American cultural contexts, ensuring messages are communicated with clarity and tact
Company
Lenovo
Lenovo Group is a computer technology company that manufactures personal computers, smartphones, televisions, and wearable devices.
10001+ employees
H1B Sponsorship
Lenovo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (72)
2024 (52)
2023 (75)
2022 (82)
2021 (58)
2020 (67)
Funding
Current Stage
Public CompanyTotal Funding
$3.35BKey Investors
Alat
2025-01-08Post Ipo Debt· $2B
2024-04-01Post Ipo Debt· $500M
2017-10-03Post Ipo Equity· $500M
Leadership Team
Yang Yuanqing
Chairman & CEO
Greg Huff
CTO, CSO, and SVP of Development, Quality, and Customer Care, Infrastructure Solutions Group
Recent News
2025-12-31
2025-12-31
2025-12-31
Company data provided by crunchbase