OpenAI · 11 hours ago
Solution Architect Manager, Digital Natives
San Francisco, CA
Full-time
Hybrid
Director/Executive
8+ years expOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. They are seeking a Solutions Architecture leader to manage the implementation journey for strategic technology and software customers, ensuring seamless platform integration and exceptional customer experiences. The role involves leading a team of Solutions Architects and serving as a technical advocate for customers throughout their lifecycle with OpenAI's technology.
Artificial Intelligence (AI)Generative AIMachine LearningNatural Language ProcessingSaaS
Responsibilities
Own the strategy and operating model of the Digital Native SA team, ensuring alignment with company objectives and the evolving needs of our customers
Lead, build, and mentor a team of high-performing Solutions Architects to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption
Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps
Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders
Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors
Qualification
Required
Have 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations
Have 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams
Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture
Have industry experience in programming languages like Python or Javascript
Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same
Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed
Benefits
Relocation assistance
Company
OpenAI
OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. It is a sub-organization of OpenAI Foundation.
201-500 employees
H1B Sponsorship
OpenAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (18)
2021 (10)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$79BKey Investors
The Walt Disney CompanySoftBankThrive Capital
2025-12-11Corporate Round· $1B
2025-10-02Secondary Market· $6.6B
2025-03-31Series Unknown· $40B
Leadership Team
Sam Altman
CEO & Co-Founder
Greg Brockman
President, Chairman, & Co-Founder
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