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hims & hers · 10 hours ago

Sr. Software Engineer, Customer Platform

United States

Full-time

Remote

Senior Level

$175K/yr - $200K/yr

7+ years exp

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. As a Senior Engineer in the Customer Platform group, you will be responsible for designing and implementing scalable, high-performance solutions, collaborating with cross-functional teams, and mentoring engineers to enhance user experience and drive patient engagement.

Health CareLifestyleMen'sWellnessWomen's

Responsibilities

Lead the design and architecture of scalable and performant full-stack solutions that meet product requirements and enhance user experience

Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards

Advocate your team’s technical needs and priorities within the broader engineering organization

Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments

Collaborate with UX/UI designers to create intuitive and engaging user interfaces that address user pain points and enhance the overall experience

Work closely with other engineering teams to ensure seamless integration and communication across systems and services

Contribute to the vision for the team and the platform as a technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance

Break down complex projects into clear, actionable tasks to drive successful outcomes

Implement observability practices across the platform, including logging, monitoring, and alerting, to ensure system reliability and performance

Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools

Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts

Create and maintain technical documentation for architecture and development processes

Conduct code reviews and contribute to knowledge-sharing initiatives within the team

Identify performance bottlenecks and propose enhancements to optimize system performance and reliability

Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform

Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers

Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members

Qualification

Back-end distributed systemsMicroservice architecturesE-commerce experienceFull-stack deliveryCloud environmentHTMLCSSJavaScriptNode.jsKubernetesAWSRelational DatabasesAgile methodologyCI/CD processesProblem-solvingCommunication skillsCollaboration skills

Required

7+ years as a software engineer, shipping production code

3+ years of experience with back-end distributed system design, development and delivery, preferably in an eCommerce environment

3+ years of experience with microservice architectures

Bachelor's or higher in Computer Science or equivalent professional experience

Proven experience in building scalable web applications and services, preferably in a cloud environment

Proficiency in front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL) and back-end technologies (Node.js, Redis, Kotlin)

Proficiency with full-stack delivery and hosting of front ends and microservices on Kubernetes and AWS

Excellent problem-solving skills and the ability to think critically and strategically

Experience with agile software development and delivery methodology

Experience with continuous integration and continuous deployment (CI/CD) processes, including integrated unit tests and end-to-end integration tests

Experience with Relational Databases, PostgreSQL preferred

Strong communication and collaboration skills, with the ability to work effectively within and across teams

Capable of prioritizing multiple projects in order to meet goals without management oversight