AHU Technologies Recruitment · 5 months ago
Tech Enablement Program Support Analyst
Washington , DC 20009
Full-time, Contract
Onsite
Mid Level
$44/hr - $44/hrAHU Technologies INC. is an IT consulting and permanent staffing firm that meets the evolving IT service needs of leading corporations in the United States. They are seeking an experienced Tech Enablement Program Support Analyst to manage day-to-day operations of the Tech Enablement Program, focusing on the Client Digital Services Training program and the ITSM knowledge database.
AppsConsultingEnterprise Resource Planning (ERP)OutsourcingStaffing AgencyWeb Development
Responsibilities
Manage Tech Enablement’s Digital Services Training Calendar
Support the development and roll-out of a Learning Management System for the Digital Services Training Program
Setup course registrations
Communicate with training facilitators
Upload and update course content and materials
Create and disseminate feedback surveys
Produce reports on training statistics
Assist with developing new training curricula
Manage training requests received through IT Service Management (ITSM) System and other various channels
Develop needs assessments to evaluate the organization's training needs
Create new training materials including presentations, handouts, and guides
Design activities or lessons to teach certain technical skills
Create new and update/customize existing course materials
Support facilitators to ensure all virtual courses are running smoothly
Assist with inquiries in the Teams chat for virtual trainings
Support the production of virtual and in-person training/learning events
Manage the EnableTECH Community in Teams
Share training announcements and updates with all relevant stakeholders (Chief Information Officers (CIO), end-users, Training Coordinators, Operations Leads)
Monitor the Teams channel or CIO meetings to disseminate training information throughout the organization
Support the creation of knowledge articles, user guides, video tutorials
Collaborate with other Client program teams to manage the Knowledge Creator Network
Manage the help article knowledge database on the end-user self-service portal
Performs other related duties as assigned
Qualification
Required
Excellent verbal and written communication skills
Strong presentation skills
Excellent organizational skills and attention to detail
Ability to evaluate and research training options and alternatives
Ability to design and implement effective training and development
Excellent time management skills with a proven ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Knowledgeable of applicable federal, state, and local regulations
Company
AHU Technologies Recruitment
At AHU Technology, we specialize in IT consulting and permanent staffing, serving the dynamic IT needs of top United States corporations.
Founded in 2010
51-200 employees
H1B Sponsorship
AHU Technologies Recruitment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase