Take-Two Interactive · 3 days ago
Manager, ServiceNow Development
New York, United States
Full-time
Onsite
Senior Level
$134K/yr - $198K/yr
7+ years expTake-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. They are seeking an inspirational ServiceNow Development Manager to lead a team of professionals in delivering exceptional ServiceNow solutions and driving continuous improvement in processes and team performance.
Online GamesPC GamesPublishingSoftwareVideo Games
Responsibilities
Lead and mentor a team of ServiceNow developers, ensuring high-quality and timely deliverables aligned with business needs
Oversee end-to-end development lifecycle on the ServiceNow platform—including requirements gathering, design, configuration, testing, deployment, and support
Drive creative solutions to complex problems while maintaining a focus on platform health, performance, and scalability
Act as an effective moderator when prioritizing tasks and managing expectations in a fast-paced environment
Evaluate emerging ServiceNow features and industry trends to recommend improvements and innovations
Promote a culture of agility, continuous learning, and proactive problem-solving within the team
Lead and manage a team of ServiceNow developers and administrators, including mentoring, performance reviews, and workload prioritization
Collaborate with business stakeholders, IT leaders, and process owners to translate requirements into technical solutions that align with platform best practices
Ensure platform governance, scalability, and performance through effective architecture and coding standards
Own and manage the ServiceNow roadmap, identifying new capabilities and driving continuous improvement
Establish and enforce development best practices, code reviews, and documentation standards
Coordinate with ServiceNow support and vendors to resolve platform-related issues or upgrades
Monitor and report on team performance, project milestones, and platform health
Qualification
Required
At least 1 year direct people management experience
Advanced technical understanding of ServiceNow product suites, including ITSM, ITAM, Security Operations, HR Service Delivery, Sourcing and Procurement, and AppEngine
Success with end-to-end lifecycle of ServiceNow development projects, from planning and design to deployment and maintenance
Thorough grasp of scripting (JavaScript, REST APIs, etc.) and ServiceNow integrate-ability in a broader technology landscape
7+ years in ServiceNow development, administration, and platform architecture
5+ years of leading technical team(s)
Excellent organization, presentation and conflict resolution skills, with a strong intuition for business
Bachelor's degree or equivalent experience in Engineering, Computer Science, or IT-related field
Preferred
ITIL and ServiceNow certifications (CSA, CAD, CIS, CMA, or CTA) preferred
Benefits
Medical (HSA & FSA)
Dental
Vision
401(k) with company match
Employee stock purchase plan
Commuter benefits
In-house wellness program
Broad learning & development opportunities
A charitable giving platform with company match
Fitness allowance
Employee discount programs
Free games & events
Stocked pantries
14 paid holidays per calendar year
Paid vacation time per calendar year (ranging from 15 to 25 days)
Eligibility to participate in the Company’s discretionary time off program
Up to 10 paid sick days per calendar year
Paid parental and compassionate leave
Wellbeing programs for mental health and other wellness support
Family planning support through Maven
Commuter benefits
Reimbursements for fitness-related expenses
Company
Take-Two Interactive
Headquartered in New York City, Take-Two Interactive Software, Inc.
10001+ employees
H1B Sponsorship
Take-Two Interactive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (21)
2022 (20)
2021 (12)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$5.69B2025-05-20Post Ipo Equity· $1.04B
2024-06-10Post Ipo Debt· $600M
2024-01-04Post Ipo Debt· $350M
Leadership Team
Daniel P. Emerson
Chief Legal Officer, Executive Vice President and General Counsel
Recent News
2025-12-11
Company data provided by crunchbase