GBG Plc · 4 months ago
Senior Professional Services Consultant (3885)
Atlanta, Georgia, United States
Full-time
Hybrid
Senior LevelGBG Plc is dedicated to enabling safe and rewarding digital lives for genuine people everywhere. The Senior Professional Services Consultant will act as a critical technical liaison, leading complex solution deployments and ensuring long-term success for enterprise clients through strategic consulting and customer engagement.
AnalyticsComputerData IntegrationFraud DetectionInformation ServicesInformation TechnologyMachine LearningSecuritySoftware
Responsibilities
Lead technical implementations from kick-off to go-live, designing custom API/SDK integrations that fit each customer's unique architecture
Build lasting customer relationships by staying engaged post-implementation, monitoring their success, and helping them get the most value from our platform
Create customer-specific documentation and run training sessions to ensure their development teams can effectively use and maintain their integration
Act as a strategic technical advisor, identifying expansion opportunities and consulting on compliance, security, and scalability challenges
Be the voice of the customer internally, working with our product teams to address gaps and influence our roadmap based on real customer needs
Troubleshoot complex technical issues across web services, mobile apps, and enterprise systems when customers need help
Qualification
Required
Experience in technical implementations of software solutions
Strong understanding of API/SDK integrations
Ability to build and maintain customer relationships
Experience creating documentation and conducting training sessions
Knowledge of compliance, security, and scalability challenges
Strong problem-solving skills to troubleshoot complex technical issues
Excellent communication skills to act as a liaison between clients and internal teams
Company
GBG Plc
GBG is the leading expert in global identity and location tech, enabling safe and rewarding digital lives for genuine people, everywhere.
Founded in 1989
1001-5000 employees
H1B Sponsorship
GBG Plc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$117.02M2021-12-09Series Unknown· $117.02M
2010-08-27IPO
Leadership Team
Nico Bruel
Sales Director, ID Verification & Fraud
Recent News
BusinessCloud
2025-12-02
BusinessCloud
2025-11-04
BusinessCloud
2025-10-31
Company data provided by crunchbase