AHU Technologies Recruitment ยท 4 months ago
Customer Service Representative with income and property tax
Washington , DC 20009
Full-time
Onsite
Entry Level
$17/hr - $18/hr
2+ years expAHU Technologies Recruitment is an IT consulting and permanent staffing firm that provides IT solutions to various industry sectors. They are seeking a Customer Service Representative to assist taxpayers with business, income, and real property taxes, while also managing inquiries and updating tax accounts.
AppsConsultingEnterprise Resource Planning (ERP)OutsourcingStaffing AgencyWeb Development
Responsibilities
Provide assistance and information to taxpayers on all business, income and real property taxes and related fees
Answer inquires to basic business registration, income and real property via telephone and written correspondence
Research, establish and update all business tax accounts via an online system
Review and adjust business registration, real property and income tax accounts which require correction and/or refunds
Receive and control business and income undeliverable refund checks
Receive and process requests for waivers of penalties and interest on select accounts
Input and update existing database accurately
Determine and register applicable tax liabilities for all taxes and fees administered by OTR
Receive and respond to general correspondence pertaining to business, income, real property and other related taxes and fees
Research and prepare response for management signature
Track and maintain data necessary for production reports, and
Input and update existing database accurately
Qualification
Required
A high school diploma or equivalent with a minimum of two (2) years of experience in the field or related area
Ability to communicate effectively both orally and in writing to a variety of audiences
Ability to research and interpret tax laws, regulations and policies
Ability to perform basic business applications Microsoft Outlook and Microsoft Suites (Word, Excel, Access, etc.)
Preferred
Customer Service: 2 years
Knowledge of income and property tax: 2 years
Data Entry: 2 years
Creating and managing database: 2 years
Banking: 2 years
Company
AHU Technologies Recruitment
At AHU Technology, we specialize in IT consulting and permanent staffing, serving the dynamic IT needs of top United States corporations.
51-200 employees
H1B Sponsorship
AHU Technologies Recruitment has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2022 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase